ชุติมา แสนบุดดา

Excellent interpersonal skills.

• Able to rapidly understand and retain
• knowledge of business processes and the technology systems
• Excellent general problem solving ability and attention to detail
• Strong analytical skills, follow-up capability and problem solving ability

Application support big c supercenter
- Deploy the published content to a web server
- Application Administrator

Application support Compupower
May 2019- Dec 2023
- Working with existing HR Application features
- Participate in problem analysis meetings with clients, receives and initiates ticket/task from application users/client, list product change requests.
- Execute first level investigation, troubleshoot and respond to existing ticket/task.
- Route the problem on to the relevant people if it is beyond scope and update and close ticket/task in a timely manner.
- Assist post deployment application testing
- Train End users by verbal instruction and documentation designed
- Provide release management/configuration management-related input to Application Development and QA teams from test cycles to production
- Create test case
- Track bugs and report to developer
- basic knowledge on database and be able to write SQL queries to quickly extract data for reporting/trouble shooting

Education Bachelor of Science Computer Science 

Suan Dusit Rajabhat University. 2018