Kamal El amrani

I’m a nice fun and friendly person, I’m honest and punctual, I work well in a team but also on my own as I like to set myself goals which I will achieve, I have good listening and communication skills. I have a creative mind and am always up for new challenges. 

 BACKOFFICE- MAILING 

Outsourcia 

01/02/2019  to 20/07/2019 

Responding to a wide variety of customer cases 

 Reading carefully customer requests and demonstrating understanding

 Opting for the best route (appeal process) to handle the customer case

 TRAVEL AGENT 

Swift Cargo

15/12/2020 13/11/2021 

 Creation, planning and realization of travels for various clients mainly from US), in Morocco. 

Implementation of complete logistics, including plane and hotel reservations, and all ground services throughout the national territory. 

Customer and account management to ensure business continuity  Developed and implemented lesson plans, teaching strategies, and classroom activities

 Management of suppliers

2014 - 2015   High School diploma 

2017 - 2018   Two-year university diploma in English Studies 

2019 2020     Bachelor Degree in English Studies