Kanyapak Vongsang

Certificate Cyber Security, Problem Solving, Computer repair and assembly, Teamwork, Customer service skills, Fundamentals of checking and fixing the internet system, Information security knowledge, Knowledge of many areas of technology, like to learn

• Verify the network system for Solar Win Monitor.
• Examine the organization's network, server room cooling, and UPS system.
• Check the organization's network signals.
• Check for user logins in the AD system.
• Check the Solar Win Web Helpdesk, which is used to examine service tickets.
• Verify ESET's antivirus server.
• Resolve send and receive email problems.
• Find solutions to email phishing issues.
• Daily Activity Report
• Resolve Microsoft Office (Word, Excel, and PowerPoint) Problems
• Helping distant users with problems at their workplaces and overseas using tools like teamviewer, any desk, remote desktop, and ultravnc viewer.
• Checking software licensing, such as non-standard, dongle, sharing, standalone, trial, freeware, and demo licenses, before installation. Examining any installed software on user machines and logging installation requests in the Web E-MEMO system.
• Installing licensed software properly and removing programs that may be harmful to the organization's copyright policies.
• Repairing, maintaining, and replacing computer parts in all business equipment.
• Examining warranties and submitting claims for any parts that are flawed or damaged. buying the required components from suppliers.
• Repairing and troubleshooting printers used by the company, such as Canon, Epson, and Print sticker printers.
• Upkeep of user information and security.
• Receiving and handling support cases for users.
• Providing users with Excel formulas.
• Troubleshooting oracle that does not run Java.
• Troubleshoot the issue with the organization's parking system where the search function is not auto-populating.
• Resolve issues with web URLs that are not accessible or are blocked by the company's firewall.
• If the damage to a hard drive is not serious, you can recover data from it.
• Set up the web system (web vendor evaluation, web rack control) to function on a TV.
• Install certificate credentials (web Kawasaki, Nissan, Honda, Toyota, and Mitsubishi).
• Address problems with malfunctioning tool measuring software.
• Create a central map of the drive depending on the departments that use it.
• Install the Ghost or Manual versions of Microsoft Windows 7, 10, and 11 and build a Windows image.
• Monitor the network screen for a specific distance.
• Investigate internet problems for WLAN and LAN within the company.
• Address DNS issues on user devices that are unable to receive internet signals.
• Repair LAN cables or connections that are broken.
• Configure the projector for meetings.
• Configure conference room audio and video checks (using Microsoft Teams, Zoom, Google Meet, and WebEx).
• Offer guidance on different systems and write guides to aid users in understanding how to utilize them.
• Provide advice on machines to rent or purchase for use with engineering software and programs.
• Install applications tailored to the enterprise on users' mobile devices.
• Set up email settings on external devices so that only authorized users can access them.
• Check devices, perform UAT, and change the responsible person for the device.40. Solve the issue with employee cards that won't work with Canon printers.
• Solve the issue with employee cards that won't work with Canon printers.
• Create mailable documentation to inform Canon of printer ink stock and to return damaged goods.

Rajamangala University of Technology Krungthep

Bachelor of Industrial Technology (Computer Engineering Technology)

Cumulative GPA 3.05