Front Office Manager - Phuket

Job summary

Join us at Accor, where life pulses with passion

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart

You will join a caring environment and a team where you can be all you are

You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet

Hospitality is a work of heart, Join us and become a Heartist

Job Description

Qualifications

• Diploma or Degree preferably in hospitality or related field
• 5 years in industry experience, minimum 2 years as AFOM/FOM
• Experience in similar size/style of hotel 5 stars resort
• PMS knowledge: Opera
• Involvement in reservations and understanding of Revenue Management processes
• Familiar with LCAH processes or loyalty programmes
• How to manage guest experience, understands and can use reporting RPS, etc.

Benefits

• Employee benefit card offering discounted rates at Accor hotels worldwide
• Develop your talent through Accor's learning programs
• Opportunity to grow within your property and across the world
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities

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