Chatcha Ma

Personal assistant and executive secretary more than 20 years. 

May 2015 – Present                     Personal Assistant to CPO and Office Manager, KFC Thailand - Yum Restaurant International (Thailand) Co.,Ltd

                                                            Responsibilities;

1. Manage General Affairs jobs and General Affairs’s budget.
2. Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time
3. Manage contract and price negotiations with office vendors, service providers and office lease
4. Monitor and maintain office supplies inventor, PO and CAPEX budget
5. Manage company engagement such as staff's birthday party, Town hall, New year party etc. including all benefit and welfare such as health insurance, mobile package etc.
6. Placing advertisements on career pages and other job portals, enhancing recruitment through various social media channels.
7. Enhance and standardize the new hire onboarding and departing staff offboarding journey at a regional/global standard including orientation, Probation, Evaluation and monitoring process.
8. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
9. Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
10. Responsible the development and implementation of organizational development programs, employee orientation and training programs, benefits plan , policies and guidelines, database management procedures, equal opportunity employment programs, and employee records and documentation policies.
11. Execute all People policy, agendas, tools, solutions, and initiatives to designate functions in order to reach business strategies, annual plan and align with HR strategies and directions
12. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
13. Comparing benefits and compensation plans, job classifications, and salaries through data and cost analyses.
14. Creation and improvement of salary, benefit and bonus systems (ESS)
15. Support of CPO in their decision about compensation packages and ways to motivate employees.

May 2014 – April 2015                 Personal Assistant to Chairman, The Regent Group Co.,Ltd.

                                                            Responsibilities;

1. Screen all telephone calls; deal with people in person or on the telephone in a pleasance, courteous manner.
2. Handling travel arrangements for Chairman and team members such as booking air tickets, Accommodation & restaurant tables, arranging drivers, etc, for both business and personal trips.
3. Attends the both internal and external meetings with the Chairman and other Executives; prepares, assembles and distributes notices, agendas and packets; records; prepares the minute and follow up from agendas of executive meeting
4. Organize and maintain the executive’s diaries and appointments / calendar
5. Supervises and orientation for visiting guest of Chairman
6. Assist the company secretary to arrange and prepare for the Board meeting, Sub-board meeting, and Shareholders meeting. 
7. Prepare the Minutes of the meeting 
8. Research and provide advice on SEC and SET regulations.
9. Coordinate with SEC, SET 
10. Perform any other duties requested and assigned by the Chairman

November 2010 – May 2014         Personal Assistant to Executive Senior Vice President, PD Creation Co.,Ltd. 

                                                            Responsibilities;

1. Keep track and coordinate appointments / calendar for the ESVP
2. Screen all telephone calls; deal with people in person or on the telephone in a pleasance, courteous manner.
3. Open, check and sort mails, faxes and emails with the ESVP’s Office.
4. Prepares memorandums, letters and other correspondence (when required)
5. Supervises and orientation for visiting guest of ESVP
6. Maintain filing of all document generated
7. Act as a liaison between the ESVP and other Department Heads
8. Attend meetings and take minutes (upon request).
9. Support in some personal issue such as work permits, visas, etc
10. Perform any other duties requested and assigned by the ESVP

May 2009 – July 2010                  Senior Executive Secretary to Racing Committees, Royal Bangkok Sports Club

                                                            Responsibilities;

1. Screen all telephone calls; deal with people in person or on the telephone in a pleasance, courteous manner.
2. Open, check and sort mails, faxes and emails with the Committees.
3. Prepares memorandums, letters and other correspondence (when required)
4. Supervises and orientation for visiting guest of the Committees.
5. Maintain filing of all document generated
6. As a general secretarial duties such as effectively organize meetings including appointment, conference calls, providing agendas, documenting of the minutes and filing documents
7. Perform any other duties requested and assigned by the Committees.
8. Effectively organize Shareholder Meeting and Board Meetings including appointment, conference calls, providing agendas, documenting of the minutes and filing documents
9. Assisting with reveling arrangements including airfare booking, accommodation reservations and local transport for visitors and assist them during their visit to facilitate their business objectives and so on.
10. Support in some personal issue such as work permits, visas, etc
11. Perform any other duties requested and assigned by the Racing Committee
12. Coordinate the horse race course work, both Royal Bangkok Sport Clubs and Royal Turf Club of Thailand

Nov 2005 – Nov 2008                  Personal Assistant to Senior Executive Vice President, Thailand Privilege Card Co.,Ltd.     

                                                            Responsibilities;

1. Keep track and coordinate appointments / calendar for the Senior Executive Vice President
2. Screen all telephone calls; deal with people in person or on the telephone in a pleasance, courteous manner.
3. Open, check and sort mails, faxes and emails with the SEVP’s Office.
4. Prepares memorandums, letters and other correspondence (when required)
5. Supervises and orientation for visiting guest of SEVP
6. Maintain filing of all document generated
7. Act as a liaison between the SEVP and other Department Heads
8. Attend meetings and take minutes (upon request).
9. Support in some personal issue such as work permits, visas, etc
10. Perform any other duties requested and assigned by the SEVP

June 2003 – October 2005           Executive Secretary, Shinawatra University

Responsibilities; 

1. Coordinating with the Dean and Chair Person of School of ICT Programs related matters
2. Effectively organize Shareholder Meeting and Board Meetings including appointment, conference calls, providing agendas, documenting of the minutes and filing documents
3. Assisting with reveling arrangements including airfare booking, accommodation reservations and local transport for visitors and assist them during their visit to facilitate their business objectives and so on.
4. Create a PowerPoint presentation to Dean for using as a course materials and for public relation. 
5. Responsible for getting approval and reimbursement of traveling expenses including inbound and outbound objectives for Dean and all lecturers.     
6. Compose and edit correspondence 
7. Coordinate the University’s work, both internal’s and external’
8. Liaise with other administrative staff in the University
9. Preparing class lists, timetables, room and equipment bookings and liaising with the Facilities and Equipment Technician to ensure the rooms are set-up as required.
10. Responsible for office supply management system including purchasing process, a maintenance procedure, keep record and make a monthly report.   
11. Coordinate with the Building Department in transportation booking system such as make a van reservation for Dean or all lecturers to facilitate their objectives, organizing in transportation system to ensure the vans are set-up as required.           
12. As a general secretarial duties such as effectively organize meetings including appointment, conference calls, providing agendas, documenting of the minutes and filing documents
13. Work permit and Visa
14. Other secretarial duties as required 

February 1998-May 2003             HR Officer, Q Channel Co., Ltd

Responsibilities; 

1. Coordinate with the publishing company to post career advertisement.
2. Handling both correspondents in Thai and English. Then recruit the candidates by interview.
3. Responsible for rules and regulations of company including employment contract.
4. Responsible for benefit and welfare, Time attendance,
5. Participate and assist on other special assignments such as organizing HR function and events
6. Develop and maintain effective information sharing and filing systems for HR division regarding human resources management
7. Analyze wage and salary reports and data to determine competitive compensation plan
8. Conducts wage & benefits surveys within labor market to determine competitive wage rate
9. Assist in follow-up and keeping track of HR administration.
10. Establish training plan, courses as well as all training system.
11. To coordinate with government requirement
12. To support and participate the company activities such as Assurance Sport Day, New Year Party, Outing and etc.
13. To ensure that all labor laws and legislative requirements are compiled with the company rules and regulations
14. Develop and design training courses for employee. 
15. Analyze and design assessment tool and process to define competency gap and able to recommend development tools that fit employees and the company. 
16. Plan and manage the training needs, analyze those needs to identify and prioritize the needs for training of employees in each level and set annual training budget 

EDUCATION        

2001-2002                                Master of Education: Educational Technology, Ramkhamhaeng University, Bangkok GPA. 3.77

1996-1999                                Business Administration: Major in Financial, Bangkok University, GPA. 3.02

1993-1995                                 High School: Science, Nonseewittaya School GPA. 3.33