Ie Yern Chong

Experienced medical doctor and clinic manager. Skilled in internal medicine, emergency medicine, and Anti-Aging medicine. Adept at staff management, marketing, and protocol development. Committed to leveraging my medical expertise and leadership in corporate settings. 

Beautique Clinic                                                                                                                       Mar 2023 - Present

General Manager                                                                                                                  Chainat, Thailand

• Developed treatment strategies and protocol coupled with dedicated staff training. 
• Led initiatives to enhance patient care quality, resulting in improvement in patient satisfaction and revisits.
• Led a successful online transformation, Increased website traffic through SEO optimization.
• Grew Facebook and TikTok audiences with targeted ads, doubling new customer acquisition. 

Hospital National University of Malaysia (HUKM)                                                          Mar 2019 - Jul 2021

Medical Doctor                                                                                                                 Kuala Lumpur, Malaysia

• Selected as Team Leader for Internal medicine and Emergency medicine. Managed 30-40 doctors, schedules, mentorship, and disciplinary meetings.
• Played a pivotal role in treating COVID-19 patients, selected as first group of doctors in the country to be trained for the outbreak. 
• Collaborated with specialist to appeal for government grants during peak COVID, resulting in an additional funds for each doctor in the emergency department.
• Effectively communicate and explain complex diagnosis and procedures to patients of in English, Chinese and Malay.

Quanstar Biotech                                                                                                            Jul 2018 - Dec 2018

Pharmaceutical Sales Representative                                                                         Kuala Lumpur, Malaysia

• Achieved a 20% sales increase at two major international hospitals.
• Collaborated with medical professionals to improve product marketing.

Mae Fah Leung University                                          Aug 2021 - Present (Expected Completion 2023)

Master in Anti-Aging Medicine                                                                                                             Bangkok, Thailand

Google Data Analytics Certificate                                                                              Completed 2023

Zhejiang University                                                                                                          Aug 2011-Mar 2017

Bachelor of Medicine, Bachelor of Surgery (MBBS)                                                                         Hangzhou, China