Jintana Saraon

° Over twelve years of working experience in hotel industry

• Outgoing, highly responsible, enthusiastic to learn new things and enjoy working both in teams and independently
• Good command of both written and spoken Thai language (Native language); English 

EXPERIENCES

Be​ Gorgeous​ Salon, Doha    

06/02/2020 -​ 31/05/2023 

° up-date with nail art techniques and know how to provide excellent customer service,

° Proven work experience as a Nail Technician, Manicurist or similar role

° Expertise in basic and advanced nail techniques, including french manicures, airbrushing and gel manicures

° Knowledge of cosmetology trends

Understanding of sanitation and sterilization standards

° Experience in customer service

° High school diploma

° Certification in Cosmetology or Nail Art is a plus

- presents

- Spa, leather cutting

- gel painted

- Gel paint

- Painted gel inlay design

- 3D gel paint

- Gel mold 3,4D

- PVC nail extension

- Extend all designs of UV gel nails

- Nail extensions, polymers gel, all designs

- Acrylic nail extensions in all designs

Sea view koh chang 

08/19-31/12/2019

Restaurant supervisor 

• In charge of Afternoon shift in F&B outlets 
• Control the restaurant staff in terms of time-keeping, grooming, productivity and hotel standard operational procedures.
• - Actively participate in service by setting a good example.
• - be able to help as barista, bartender, sommelier, cashier or F&B function organizer. 
• Great & Welcome all guests at all times in a friendly & helpful college an team using guest last name.
• Suggest menu items, special menus and substitutions for items not available and answer questions regarding food&beverages or services
• Using Micros system during operation
• Using Marc (Reservation System) before starting operation checking all reservation and arrange table and guest request accordingly

InterContinental Hotel Doha, Qatar                                                    08/17 - 04/19

Food & Beverage Waitress at Lava Club

• Escorting guests to seats, taking customers’ orders, professional serving food and beverages
• Suggest menu items, happy hour / promotion and substitutions for items not available and answer questions regarding beverage or services
• Work as part of a team by helping coworkers to improve workflow and customer service
• Using Micros system during operation
• Using Marc (Reservation System) before starting operation checking all reservation and arrange table and guest request accordingly•
• Learning knowledge to make the drinks and cooktail

Jasmine Thai restaurant, Doha Qatar                                             06/15-07/17

Food & Beverage waitress 

• Escorting guests to seats, taking customers’ orders, professional serving food and beverages, keep tables and dining areas clean and sometimes operating a cash register
• Suggest menu items, special menus and substitutions for items not available and answer questions regarding food or services
• Work as part of a team by helping coworkers to improve workflow and customer service

The Citrus parc Hotel Pattaya, Thailand                                   04/14-05/15

Food & Beverage preparation - Commis lll 

• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
• Assist in the preparation and service of all food items for a la carte andor buffet menus according to hotel recipes and standards
• Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
• Follow all safety and sanitation policies when handling food and beverage

Centara Grand Mirage Beach Resort Pattaya, Thailand                                       09/1-03/14

Food & Beverage - waitress

• Escorting guests to seats, taking customers’ orders, professional serving food and beverages, keep tables and dining areas clean and side station well organize
• Suggest menu items, special menus and substitutions for items not available and answer questions regarding food or services

Chang Charlie Inn

 25/12-25/13

• making reservations. Checking and check out of guests updating and maintaining guest profile
• Great & Welcome all guests at all times in a friendly & helpful college an team using guest last name.
• Ensure that work area and equipment’s meet healthy & safety regulation at all times 
• Report guest complaints to direct Supervisor 
• Personalize service to all guests 

Siam Bayshore Resort Pattaya, Thailand                                           01/12-10/12

Food & Beverage - waitress

• Escorting guests to seats, taking customers’ orders, professional serving food and beverages, keep tables and dining areas clean and sometimes operating a cash register
• Suggest menu items, special menus and substitutions for items not available and answer questions regarding food or services

Cholchan pattaya resort hotel, Thailand                                      11/06-12/09

Food & Beverage – Hostess at Night Club and Lounges

• Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
• Contribute to team effort by accomplishing related results as needed

ADDITIONAL TRAINING

• Micros system
• Lobster ink online training (suggestive selling, problem resolution, problem handling, bar professional, and so on)
• HABC Level 2 Award in Food Safety in Catering (QCF) training
• Civil Soft System 

Beauty and Health

• training course of Manicure, Pedicure and Gel Polish Nail Art 3D, Acrylic Gel Nail Art-Professional Comprehensive