Natjala Meebunlap

I'm Natjala Meebunlap, a proactive professional aiming for a challenging full-time office role to apply and enhance my skills. I hold a Bachelor's degree in Management with a major in International Business and a minor in Southeast Asia Study from the University of Science Malaysia. I've excelled in diverse positions, from Human Resource Assistant at Kimberley Hotel Sdn Bhd. My work experience includes a role as a Business Process Delivery Associate at Accenture Technology Sdn Bhd, where I managed digital content, responded to user inquiries with quality and empathy, and maintained compliance with client policies. As a Customer Service Advisor at Teleperformance Malaysia Sdn Bhd, I adeptly provided precise information, resolved issues, and skillfully managed communication to enhance customer satisfaction via effective order processing. I also served as Social Media Chat Support at Concentrix Services Thailand Co., Ltd , proficiently handling customer inquiries via various channels and ensuring adherence to procedures.

• 03/ 2018 - 06/ 2018 Human Resource Assistant Internship at Kimberley Hotel Sdn Bhd
• 11/ 2018 - 06/ 2019 Customer Service Advisor  at Teleperformance Malaysia Sdn Bhd
• 12/2019 - 12/ 2020 Business Process Delivery Associate at Accenture Technology Sdn Bhd
•  08/ 2021 - 08/2022 Social Media Chat Support at Concentrix Services Thailand Co., Ltd

2015 - 2018  University of Science Malaysia, Penang

Bachelor of Management 

Major: International Business 

Minor: Southeast Asia Study 

CGPA: 2.83