Tanaporn Phumvilairak

As a recent graduate in International Marketing with a four-month internship, I bring a dynamic approach to collaborating within cross-functional teams. My strength lies in my ability to effectively communicate and coordinate across various departments, ensuring seamless project delivery.

2022 (4-month internship)

Bosch Automotive Thailand Co., Ltd. 

• Administrative Support: Managed Bosch Autoparts Thailand's Facebook page, providing prompt and detailed customer assistance, including product inquiries, purchasing guidance, order follow-ups, and addressing ad hoc issues.
• Social Media Engagement: Collaborated with external agency to enhance engagement and content management on the Facebook page, ensuring a cohesive online presence.
• E-commerce Platform Management: Oversaw Bosch's e-commerce presence on platforms like Lazada, Shopee, and JD Central, liaising with e-dealers, providing product information, and monitoring stock levels for efficient inventory management.
• Loyalty Program Management: Took charge of the Bosch Loyalty Program (eXtra), handling tasks such as member registration, point redemption processes, and coordinating rewards delivery with agency support.
• Pricing and Sales Support: Processed special price requests for items provided by the Sales team through internal systems, contributing to competitive pricing strategies.
• Supplier Relations: Maintained effective communication with suppliers to facilitate marketing materials ordering, ensuring timely availability of promotional materials.
• Documentation and Coordination: Generated tax invoices for dealerships, and prepared work order forms and stock requests to coordinate seamlessly with other departments, ensuring smooth internal operations.

2019-2023

Khon Kaen University International College 

• Bachelor of Business Administration (B.B.A.) in International Marketing 
• KKUIC representative  2022