Thaveesak Sappasitwong

Results-driven Project Manager with 20+ years of comprehensive experience in global operations, team leadership, and business performance management. Proven expertise in developing regional service strategies, managing diverse teams, and delivering exceptional customer satisfaction while achieving financial objectives. Demonstrated success in leading cross-functional operations, managing contractual obligations, and implementing process improvements that drive operational excellence and maximize customer value.

Engineering / project manager | Fabrinet |       Jul 2019 – present

• Developed and executed service strategy for manufacturing operations across multiple sites, aligning with global business direction and achieving 30% reduction in operational errors while enhancing organizational capacity 
• Managed cross-functional teams and resources to ensure 100% on-time delivery compliance, coordinating with stakeholders to fulfill all contractual obligations and deliverables
• Analyzed operational processes and escalation procedures, conducting comprehensive training needs assessments that identified key opportunities for delivery improvements and value-added customer solutions
• Established and maintained customer communication on all aspects of equipment performance, working with internal teams to address customer concerns and develop strategic customer relationship plans
• Led teams in safety policy compliance, ensuring adherence to both company and local safety regulations while maintaining operational excellence 
• Developed and managed business budget plans, monitoring financial performance to achieve service revenue, cost, margin, and payment objectives while maintaining operational activities within defined budgets

Lead engineer | Fabrinet |                               Jul 2017 – Jul 2019

• Implemented process improvement methodologies using statistical tools and quality frameworks (FMEA, 8D), resulting in 30% improvement in operational efficiency and achievement of productivity targets
• Managed team development and performance coaching, sharing implementation experience across manufacturing disciplines through cross-functional partnerships and knowledge transfer initiatives
• Ensured compliance with quality standards and technical specifications while maintaining manufacturing processes within contractual requirements and customer satisfaction benchmarks 
• Identified opportunities for technology insertion and automation solutions, developing comprehensive documentation and procedures for faster implementation and improved service delivery

Sr. TEST engineer | Fabrinet |                                Jul 2008 – Jul 2017

• Successfully managed complex technology transfer operations for Wavelength Selective Switch (WSS) optical products, delivering critical manufacturing transfer 2 weeks ahead of 3-month timeline with 100% quality compliance 
• Applied operational efficiency methodologies to reduce cost per unit and eliminate service delivery errors, implementing process improvements that increased production yield from 65% to 90% 
• Ensured system compliance throughout complex transfer processes, adhering to organizational requirements and customer specifications while maintaining highest service standards 
• Coordinated with multiple stakeholders including R&D departments to enhance operational performance and maintain business objectives across regional operations

TEST engineer | Fabrinet |                                         Dec 2003 – Jul 2008

• Implemented manufacturing objectives for successful product transfer from Capella Photonics, ensuring production meets quality standards and delivery schedules in electronics manufacturing environment 
• Maintained manufacturing automation operations efficiency through comprehensive testing protocols and adherence to customer specifications 
• Partnered with cross-functional teams including R&D departments to enhance manufacturing performance and maintain business objectives 
• Assisted in resolving manufacturing and quality-related issues to support continuous improvement initiatives

network engineer | C.P. 7 Eleven |                        Jul 2002 – Dec 2003

• Managed operational activities involving enterprise infrastructure across nationwide operations, coordinating resources to achieve company targets within budget constraints 
• Implemented operational improvements for major infrastructure upgrades, enhancing operational efficiency and reliability 
• Conducted problem resolution using systematic tools and performance monitoring techniques to ensure operational continuity

• Master’s Degree | MBA | Chulalongkorn University                                  2012 – 2014
• Master’s Degree | Electrical Engineering | Chulalongkorn University          2000 – 2002
• Bachelor’s Degree | Electrical Engineering | Chulalongkorn University        1996 – 2000