ผู้จัดการสาขา Store - ปทุมวัน, กรุงเทพมหานคร, ประเทศไทย - Fashion Kingdom Co. Ltd.
1 สัปดาห์ที่แล้ว
คำอธิบาย
รายละเอียดงานรูปแบบงาน :
งานประจํา
จํานวนที่รับ :ไม่ระบุ
สถานที่ปฏิบัติงาน :กรุงเทพมหานคร(เขตปทุมวัน)
เงินเดือน(บาท) :ตามตกลง
วันหยุด :ไม่ระบุ
เวลาทํางาน :ไม่ระบุ
เวลาทํางานอื่น :ไม่ระบุหน้าที่ความรับผิดชอบ
- Summary
- Responsible for all facets of retail store operation. The Manager manages the retail store consistent with the short and long term interests of the company and its employees. He/she will consistently provide our customers with the highest level of service possible and assist the Brand / Retail Manager in achieving budgeted revenue goals and monitoring expenses.
- Job Goals and Objectives
- To achieve the store Business Goals.
- Support Brand / Retail Manager on managerial and operational aspects of the store.
- Support Brand / Retail Manager in setting up operational procedures, staff training, customer service & staff general welfare.
- To develop and maintain efficient inventory management and integrity.
- Support the CRM and increase existing base of VIP customers.
- To be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.
- To be a role model to all staff in work performance, customer service and other relevant scope of duties.
- General Outline
- Operations
- Ensure smooth operations and support Brand / Retail Manager for all daily tasks for all stores.
- To support in collating data for all reports pertaining to sales, customer service, accounts, logistics.
- b) Customer Analysis, Foot Flow Reports
- c) To oversee the roster management during absence of Managers
- d) Staff commission/ incentive Reports
- e) AD Hoc Reports supporting after sales service/ marketing
- f) Provide and support RM data for all reports to Valiram and Coach
- h) To provide information for store Promotion reports / Adhoc Reporting pertaining to Sales, Sell-In, Sell thru etc.
- i)Ensure display is in according to Visual Merchandising guidelines and in
- top visibility. Complete monthly Photoshare reportSales
- Ensure that monthly sales targets are achieved for the store.
- To execute sales strategies and action plans implemented by the Store/Brand Manager.
- To suggest and implement strategies for Slow Moving Goods/ Deleted products.
- Maintain a tight control on discounting and giveaways/ discontinued products.
- Ensure that general costs and expenses are kept low.
- Ensure all monies are banked as per operations procedure.
- Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports.
- To ensure customers' complaints are handled tactfully in a professional manner with proper follow up.
- Uphold the company's image as a prestigious and luxurious brand at all times.
- To support the basics for After Sales Service.
- To support, increase and update the customer database. Database must be kept current.
คุณสมบัติ
เพศ :
ชาย, หญิง
อายุ(ปี) :2- 40
ระดับการศึกษา :ปวส. - ปริญญาโท
ประสบการณ์(ปี) :
- 10
อื่นๆ :ไม่ระบุคุณสมบัติเพิ่มเติม - Personal Development / Qualities
- To have and maintain at all times competent product knowledge thru regular training for staff.
- Quality leadership skills to lead the staff to perform to their fullest potential.
- To posses effective communication skills and team spirit between retail staff and management.
- Build and maintain good rapport with staff and customers.
- Possess general IT skills, constantly upgrading, guiding retail staff on Store operating systems.
- Staff to conduct themselves in a proper and professional manner in
- Working Conditions & Physical Effort
- Work is normally performed in a typical retail outlet work environment.
- Required to work retail operation hours according to scheduled shift.
- Moderate physical activity. May require handling of averageweight objects up to 20 kg or standing and/or walking for more than eight (8) hours per day.
- Yearly
- Staff Appraisals
- Annual Staff KPI's
Monthly- MER by brand by store
- Monthly rolling forecast
- Stock take report
- Staff evaluation forms
- Packaging report
- Mystery
งานเพิ่มเติมจาก Fashion Kingdom Co. Ltd.
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