Food & Beverage Manager - Thailand - IHG

    IHG
    IHG Thailand

    1 วันที่แล้ว

    ฿540,000 - ฿960,000 (THB) ต่อปี *
    คำอธิบาย
    Description

    People


    • Manager everyday activity, plan and assign work ensuring you always have the right staffing numbers 
    • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues 
    • Train colleagues to make sure they deliver with compliance and to the standards we expect 
    • Drive a great working environment for teams to thrive - linking up departments to create sense of one team 
    • Promote teamwork and quality service through daily communication and coordination with other departments 
    • Recommend or initiate any HR elated actions where needed 
    Guest Experience


    • Make sure all food and beverage equipment is in operational condition and regularly cleaned 
    • Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs 
    • Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction 
    • Analyse guest insights to identify and meet customer expectations and build on guest loyalty 
    • Regularly communicate with guests to ensure expectations are met 
     Responsible Business


    • Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions 
    • Review and coordinate menu design and concepts with the Executive Chef 
    • Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste 
    • Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment 
    • Other ad-hoc duties - unexpected moments when we have to pull together to get a task done 
    • May also serve as manager on duty 
    Financial


    • Support setting of departmental goals 
    • Monitor budget and control expenses with a focus on food, beverage, and labour costs 
    • Working with the catering office, identify additional sales opportunities to enhance revenue 
    • Drive promotions that deliver great dining experiences for guests at a good value 
    • Make sure credit and financial transactions are handled securely 
    * ช่วงเงินเดือนนี้เป็นการประมาณการโดย beBee
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งาน
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Food & beverage manager