Assistant Service Manager - กรุงเทพมหานคร, ประเทศไทย - JAC Recruitment

JAC Recruitment

บริษัทที่ผ่านการตรวจสอบ

กรุงเทพมหานคร, ประเทศไทย

1 สัปดาห์ที่แล้ว

โพสต์โดย:

ณัฐศิริ ชูแสง

ผู้สรรหาบุคลากรทางคนเพื่อ beBee

คำอธิบาย

Job title:

Assistant Service Manager / Service Manage
Location:

Bangkok

Specialisation:
Engineering & Manufacturing
Salary:

THB 50, ,000 (Monthly)

Reference:
PR/ Contact details:

Chanida Kaewkunha (Cherry)

Job published:

November 20, :39

Position: Assistant Service Manager / Service Manage
Responsibilities:
Leading Teams: Guide, motivate, and uplift a team of service professionals for top-notch performance, keeping them satisfied and fostering a strong team spirit.

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Collaborative Environment: Create a teamwork-focused atmosphere where employees can flourish, develop, and contribute effectively to the organization's success.
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Performance Reviews: Regularly assess team performance, provide helpful feedback for professional growth, and align it with Key Performance Indicators (KPIs). Identify training needs for improvement.
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Service Sales Growth: Develop and implement strategies to boost service sales and market share in Thailand, aligning with the overall business goals. Stay ahead of the competition by identifying growth opportunities and monitoring market trends.
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Sales Targets: Meet service sales targets, analyze sales data and market insights to make informed decisions, and report monthly figures to the Regional Sales and Service director.
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Product Development: Create service products that cater to the needs of customers in Thailand. Identify gaps in current services through market research and propose new solutions for improved customer satisfaction.
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Customer Relations: Build strong relationships with existing and potential customers. Understand their service needs, address feedback promptly, and ensure high satisfaction and retention levels.
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Quality and Compliance: Uphold top-notch service quality, ensuring adherence to company policies and industry regulations. Implement processes to monitor and enhance service delivery, efficiency, and customer experience.
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Budget Management: Develop and oversee the service department's budget, ensuring financial efficiency without compromising service quality.

Qualifications:

Holds a Bachelor's degree in engineering, specifically in electrical and/or mechanical fields, or a related discipline. Possession of a master's degree is a plus. Knowledge or experience with refrigeration systems is beneficial.
Demonstrated experience in a leadership role, either as a service group leader or in a secondinline position, with readiness to advance in their career.
Proven track record of successfully leading and developing service teams, particularly in maintenance and onsite service.
Strong comprehension of service sales strategies, market dynamics, and effective customer relations.
Excellent analytical and problemsolving skills, showcasing the ability to make decisions based on data.
Familiarity with environmental testing equipment and calibration is advantageous.
Outstanding communication and interpersonal skills, with the ability to build positive relationships with various stakeholders.
Fluent in English.