E-commerce Key Account Specialist - Bangkok, , Thailand - Srichand United Dispensary Co., Ltd. (Head Office)

คำอธิบาย

Responsibilities:

• Manage sales channels on the website and Marketplace.
• Utilize Marketplace tools such as Seller Center effectively.
• Design campaigns and promotions that align with online customers, referencing market data and customer purchase information.
• Plan expenses to align with promotional plans and sales targets for each month.
• Coordinate with internal teams regarding stock inventory and customer complaints that affect the overall store image and sales, ensuring campaign performance and store effectiveness.
• Work with the Key Account Manager of the Marketplace platform to drive campaigns and negotiate for maximum efficiency.
• Contact, source, and coordinate with external brands.
• Collaborate with graphic designers to create materials, banners, and promotional items for campaigns and marketing activities, and incorporate trending topics into sales materials quickly.
• Prepare reports summarizing campaigns and sales for the responsible channels.
• Have knowledge of online advertising platforms such as In-App Ads, FB Ads, Google Ads, etc.

Qualifications:

• Minimum of a bachelor's degree.
• At least 2 years of experience in e-commerce or digital marketing. Experience with Shopee, Lazada, or TikTok will be considered an advantage.
• Proficient in Microsoft Office programs.
• Able to communicate in English.
• Experience in the cosmetics or FMCG industry will be considered an advantage.
• Enjoys customer service, has a positive work attitude, is able to communicate and coordinate well, enjoys interacting with people, has strong negotiation and communication skills, and thinks systematically.
• Detail-oriented and able to multitask; can prioritize tasks effectively.
• Able to work under pressure and solve problems quickly.
• Disciplined, responsible, and dependable.
• Flexible, fun-loving, and willing to work with all levels of the team.
• Observant, eager to learn, and passionate about self-development.
• Open to receiving feedback and criticism from others.

Work Location:
Head Office, Rama 9, Soi 53