SOC Operations - Bangkok, Bangkok City

The Associate - Rework & Return role at Shopee involves managing complex return codes, updating WMS/Handheld status and ensuring real-time visibility for teams. · Interpret and execute actions based on multi-layered matrix of Return Codes. · Accurately update the WMS/Handheld sta ...

The SOC Operations job involves daily/weekly reporting for stuck parcels and optimizing throughput. It requires strong analytical skills and experience in project management. · Daily/Weekly report [Stuck, BL pending, Overtime reduce, Throughput of small sort team, MPW optimizatio ...

Manage and coordinate all Case and Issue resolution. · ...

Monitor and manage operation in Return and Rework team of process and data controlling to accuracy. · ...

The team requires a SOC operations professional to perform daily/weekly reports. · Good communication with other teams. · Analytical ability - critical and logical thinking and optimization. · Strong working knowledge of Spreadsheets (Excel/Google Sheets). · ...

About The Team · Ensuring continuous creative improvement for Outbound process through problem identification and problem analysis Monitor and improve productivity for all function of Outbound team Manage study and understand system for existing and new outbound functions able to ...

A Head of IT Operations and SOC is a senior leadership role responsible for the delivery of IT infrastructure and services. · ...

A senior leadership role responsible for the delivery of IT infrastructure and services with a focus on managing the round-the-clock Security Operations Center · ...

Monitor and manage operation Inbound, FSOC, MS team by using the daily performance report. · ...

The Operation teams at Shopee covers the operational end-to-end process. · ...

+A senior leadership role responsible for the delivery of IT infrastructure and services with a specific focus on managing the round-the-clock Security Operations Center. · +Develop and execute strategy: Establish the IT operations and cybersecurity roadmap aligning it with overa ...

The Associate - Rework & Return specialist role requires navigating complex Return Codes to determine the correct Next Action while adhering to strict timelines set by the CX department. · Complex Return Code Management: · Case Resolution & CX Liaison: · Rework & Quality Control: ...

The Operation teams at Shopee covers the operational end-to-end process from when the buyer searches for a product listed on the Shopee platform to the moment the buyer receives the products. · ...

This is a SOC Operation Inbound position that requires good communication skills, analytical skills, and multitasking abilities. · ...

This is a full-time on-site role for · a Deputy Manager: · SOC Operations located in Pathum Thani Thailand. The role involves overseeing the management of Security Operations Center (SOC) activities leading and mentoring a team to ensure efficient monitoring threat analysis and ...

The SOC Analyst will monitor security alerts in a 24×7 environment, perform initial alert triage and identify false positives. · ...

Manage performance of 4 regional mega sorting centers nationwide and any new facilities. Check-in with center leaders and business teams across all miles. · Drive SOC/RC initiatives for SLA improvement · ...

Manageperformanceof4regionalmegasortingcenters(SOC),6regionalceners(RC)nationwide,andanewfacilities. · ...

Calculate and summarize Manpower of SOC and RC Billing cost Check input data attendance data allowance rate card etc updated from SOC Ops and VM Calculate incentive for SPX staff and pay through payroll Prepare Monthly Accrued cost for SOC and RC manpower cost Reconciled SOCRC Ma ...

The Planning and Control Tower Specialist is responsible for manpower planning for the SOC team, monitoring productivity and data to ensure cost and SLA targets are met. · ...