Senior Sales Operations Agent- Bangkok, Thailand - Bangkok, Bangkok City

สำหรับสมาชิกที่ลงทะเบียนเท่านั้น Bangkok, Bangkok City, ประเทศไทย

3 สัปดาห์ที่แล้ว

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Job summary

We are seeking a Senior Sales Operations Agent to join our team in Bangkok Thailand The ideal candidate will have at least a Bachelor's Degree or Equivalent with Minimum 1 year of job-related experience They should also have experience in reservations ticketing sales support group sales tariffs distribution business analysis PC literate with very good knowledge of MS Office Word PowerPoint Excel Fluent in English secondary language desirable Excellent relationship building and communication skills Good knowledge of airline processes systems travel industry Problem-solving skills efficiency-oriented mindset

Responsibilities

  • Adhere to Standard Operating Procedures SoPs for sales operations functions established to ensure alignment to QR's global sales/sales operations principles li Act as product knowledge expert for trade support tasks supporting in more complex tasks reservations ticketing FFP oneworld Beyond Business and Corporate queries li Assist Sales Operations Agents with their queries escalations to ensure efficiency and quality services li Maintain generate reports as required by reporting Line Manager li Be the primary person following up with customers trade partners on enquiries requests li Guide junior Sales Operations Agents particularly new joiners in QR processes policies ensuring smooth operations within department
  • Maintain generate reports as required by reporting Line Manager

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