Quality Analyst - กรุงเทพฯ, ประเทศไทย - TikTok

คำอธิบาย

Quality Analyst - Thai

Bangkok
Regular
Operations - Content auditing

Job ID:
A197916

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy

- a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact

- for ourselves, our company, and the communities we serve.

Join us. Building a world where people can safely discover, create and connect.

The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications.

We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

What I will be doing:

• Responsible for monitoring international short video content quality to ensure community ecological security.
• Thorough data analysis, feedback problems & handle necessary escalation and form a quality inspection report.
• Work closely & hand in hand with other departments to respond immediately to relevant operation's needs.
• Participate in the development of quality inspection standards and continuously optimize the process and system platform.

Qualifications

What I should bring with me: Minimum Qualifications:

• Bachelor's degree or above, short video product user.
• Excellent language skills (English and Thai)
• Indepth contact with local customs and culture is highly sensitive to social news.
• Possess strong learning ability, crossdepartment communication and collaboration skills.
• Able to work under minimal supervision and have strong logic/ common sense related to job nature.

Preferred Qualifications:

• Familiar with office software such as Excel, Word, etc.

With data processing experience and other data analysis capabilities are preferred.

• Overseas working/ training is a plus.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.

This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.

We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.

At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.