Assistant Executive Housekeeper - Thailand - IHG

คำอธิบาย

• Supervises Housekeeping staff to ensure prompt, courteous service
• Ensures VIPs and repeat guests receive special attention
• Coordinates with Front Office, Engineering, and Laundry for accurate room status
• Schedules and conducts regular inspections of rooms and areas
• Checks room condition and cleanliness; ensures repair/replacement as needed
• Monitors staff appearance, discipline, and efficiency; takes corrective action
• Follows up on meeting agendas and department updates
• Ensures staff know inhouse facilities to assist guests
• Maintains communication with Executive Housekeeper
• Oversees outside contractors for compliance
• Controls usage of guest supplies
• Assists with procedures: lost & found, keys, safety, and emergencies
• Supports spring cleaning and routine programs
• Acts on behalf of Executive Housekeeper when assigned
• Coordinates manpower planning with HR
• Assists in department budget planning with Finance