Account Manager Public Sector - กรุงเทพมหานคร, ประเทศไทย - Cisco Systems

Cisco Systems
Cisco Systems
บริษัทที่ผ่านการตรวจสอบ
กรุงเทพมหานคร, ประเทศไทย

1 สัปดาห์ที่แล้ว

ณัฐศิริ ชูแสง

โพสต์โดย:

ณัฐศิริ ชูแสง

ผู้สรรหาบุคลากรทางคนเพื่อ beBee
คำอธิบาย

What You'll Do


Your responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders in the Public Sector.

You will collaborate closely between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Manage and develop client accounts to initiate and maintain favorable relationship with clients.

  • Be the primary point of contact and build longterm relationships with customers
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a daytoday basis
  • Monitor and analyze customer's usage of our product
  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
  • Liaise between the customer and internal teams

Who You Are

  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and Clevel
  • Experience in delivering clientfocused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Bachelor's Degree in appropriate field of study or equivalent work experience
  • At least 57 years of account management experience in the Public Sector
  • Deep digital understanding
  • Selfmotivated and able to thrive in a resultsdriven environment
  • Natural relationship builder with integrity, reliability and maturity
  • Ability to prioritize among competing tasks
  • Critical thinking and problem solving skills
  • Understanding of website development, marketing, measurement and analytics, content management, digital marketing and internet technology
  • Excellent time and project management skills. You're always looking to improve inefficient processes
  • Keen attention to detail and adherence to deadlines
  • Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software
  • Account Manager top skills & proficiencies:
  • Prospecting Skills
  • Teamwork
  • Planning
  • Build Relationships
  • People Skills
  • Initiative
  • Customer Focus
  • Emphasize Excellence
  • Manage Multiple Projects
  • Attention to Details

Why Cisco?


WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take.

We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart.

Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us
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