Customer Care Representative - ห้วยขวาง, กรุงเทพมหานคร, ประเทศไทย - PRTR

PRTR

บริษัทที่ผ่านการตรวจสอบ

ห้วยขวาง, กรุงเทพมหานคร, ประเทศไทย

1 สัปดาห์ที่แล้ว

โพสต์โดย:

ณัฐศิริ ชูแสง

ผู้สรรหาบุคลากรทางคนเพื่อ beBee

Our client is a chemical scent business. Flavoring Chemicals Wholesale of industrial chemicals.

Receiving and entering orders, Invoicing in SAP, respecting order entry procedures & KPI.
Providing the necessary support to customers and affiliates to meet customer requests
Communicating to customers about orders & shipments and also arranging shipping documents and/or other mandatory documents for import clearance.
Coordinating with the various departments to ensure departures and deliveries.
Being responsible for the other customer care activities.
Managing internal and external customer problems, complaints, and feedback.
Handling returned products from customers ex. Quality issue.
Issuing credit and debit notes if necessary.
Adapting communication methods to the emergency and the problem.
Identifying opportunities for improvement within Customer Care.
Working Mon-Fri time
1 year employment contract, with consideration for contract renewal.

Your professional profile includes

Bachelor's degree.
Experience in customer service, order management, or sales administration of at least 3 years.
Fluent in English.
A thoughtful personality with skill, customeroriented problemsolving skill attitude, and preciseness.
Individual contributors, Work independently, Vocal, and able to share with the team.
Experience in knowledge transfer activity is an advantage.

Benefits