Front Desk Clerk - Phuket City Municipality

Job summary

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit or credit. Answer record process all guest calls messages requests questions concerns Coordinate with Housekeeping to track readiness rooms for check-in Communicate parking procedures guests/visitors dispatch bell staff or valet staff as needed Supply guests directions information regarding property local areas interest Run daily reports number arrivals departures identify special requests check reports accuracy Complete designated cashier closing reports computer system Cash guests personal checks traveler's checks Count bank beginning end shift Balance drop receipts Accounting specifications Follow company safety security policies procedures report accidents injuries unsafe work conditions manager Follow company policies procedures ensure uniform personal appearance clean professional maintain confidentiality proprietary information protect company assets Welcome acknowledge guests according standards anticipate address service needs assist individuals disabilities thank genuine appreciation Speak others clear professional language answer telephones using etiquette Develop maintain positive working relationships comply quality assurance expectations standards Stand sit walk extended period time Move lift carry push pull place objects weighing less than 10 pounds without assistance Perform other reasonable job duties requested Supervisors

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