Operations Director - Nonthaburi, Thailand - Welinktalent

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Job Description

Our Client

Our client is a pioneering leader in solid-state thermal management solutions, revolutionising the cooling and heating industry. Recognised on CNBC's Disruptor 50 list, they are driving innovation with semiconductor technology that powers applications in data centres, fibre optics, Lidar, and beyond. By breaking through traditional approaches, they are delivering smart, sustainable, and solid-state solutions to age-old challenges.

They are looking for an Operations Director based in Thailand (Nonthaburi or Chonburi) reporting directly to the VP Quality and operations.

Job Responsibilities

As the Operations Director, you will play a pivotal role in managing daily production operations with external manufacturing partners. Your responsibilities will include:

Production Execution and Readiness

• Overseeing daily manufacturing readiness to ensure production schedules are met.
• Monitoring build progress, yield data, and quality performance to identify and mitigate risks.
• Ensuring accuracy and adherence to production documents, work instructions, and revision controls.
• Coordinating material availability with the Supply Chain team to prevent production delays.

Operational Performance Management

• Tracking and reporting key performance metrics such as output, yield, labour hours, and downtime.
• Leading daily production meetings with external partners to review progress and resolve issues.
• Escalating critical issues with clear analysis and accountability for resolution.
• Driving lean manufacturing practices and process discipline with external partners.

Issue Resolution and Problem Solving

• Acting as the first point of escalation for production disruptions.
• Leading structured problem-solving initiatives and verifying corrective actions.
• Collaborating with Quality and Engineering teams to resolve nonconformances and rework processes.

Cross-Functional Coordination

• Serving as the operational link between Global Operations, Engineering, Quality, and Supply Chain teams.
• Communicating real-time production status, risks, and recovery plans to senior leadership.
• Supporting new product introductions and design changes by ensuring readiness across functions.
• Providing data and insights for business reviews, capacity planning, and vendor evaluations.

Continuous Improvement

• Identifying opportunities to improve efficiency, reduce scrap, and enhance process control.
• Establishing consistent operating practices across all manufacturing partners.
• Supporting transitions to new production partners or product lines through readiness planning.

Ideal Talent

We are seeking a dynamic and experienced professional who embodies the following:

• Experience: 8–12 years in manufacturing operations, production management, or external manufacturing oversight, ideally within the semiconductor industry.
• Expertise: Over 3 years of experience working closely with and managing contract manufacturers.
• Skills: Results-oriented, process-driven, and adept at managing manufacturing relationships and cross-functional communication.
• Attributes: A hands-on, detail-oriented operator who thrives in a fast-paced environment, bringing structure, data-driven decision-making, and accountability.

Day-to-Day

• Oversee and manage daily production operations at external manufacturing sites.
• Collaborate with cross-functional teams to ensure seamless communication and alignment.
• Lead problem-solving initiatives and implement corrective actions to address production challenges.
• Drive continuous improvement initiatives to enhance operational efficiency and quality.
• Provide regular updates and insights to senior leadership on production performance and risks.

Benefits

• Opportunity to work with a globally recognised innovator in the cooling and heating industry.
• Be part of a fast-growing organisation with significant career growth potential.
• Collaborate with a dynamic and forward-thinking team.
• Competitive remuneration package.
• Exposure to cutting-edge technology and industry-leading practices.

Location & Commitments

• Location: Bangkok, Thailand, with on-site presence at the Contract Manufacturing Partner in Thailand.
• Employment Type: Permanent, full-time.
• Travel: Occasional travel to local Contract Manufacturing sites as required.

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