Helpdesk Support - Saraburi, Thailand - Carenett Group

    Carenett Group
    Carenett Group Saraburi, Thailand

    1 สัปดาห์ที่แล้ว

    คำอธิบาย


    Period 01 Mar 2026 – 31 Dec 2026

    Position: Helpdesk Support

    Project : Bridgestone หนองแค สระบุรี 1 ตำแหน่ง

    Salary : 20K-22K (ไม่มี OT)

    Bonus : ทำจ่ายเดือนสุดท้าย เมื่อทำงานได้ตามมาตรฐาน และครบสัญญา
    Benefit : SSO+Group Health Insurance

    เวลาทำงาน
    จันทร์ - ศุกร์ น.

    Job Description:

    - Logging Ticket process request and problem of ICT issue on Ticket system.
    - Forward Ticket to the related Team.
    - Reminder of the ticket resolution SLA and pending Ticket.
    - Install, Update, and Uninstall Software.
    - Setup Computer and Peripheral devices.
    - Active Directory Administers. (Join, Group, Account, File share permission)
    - Microsoft Office, Office 365 troubleshooting.
    - Computer and Peripheral, OS, and Software troubleshooting.
    - Virus scan and clean. (Base on customer's tools)
    - Optimize PC. (Base on customer's tools)
    - Backup Client. (Base on customer's tools)
    - Migrate personal profile data.
    - Coordinate with relevant parties to resolve the end-user problem.
    - Logging and follow up tickets.
    - Other task as assigned.

    Qualifications:
    1. Bachelor's Degree in Computer Science, Information Technology, and related fields.
    2. Male Age 23-30 years.
    3. Be familiar with Ticket process, Internet, Network, and Computer troubleshooting.
    4. Good customer service mind and customer relationship creation.
    5. At least 1-year experience in IT Support function or related.


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