Housekeeping Manager - หัวหิน, ประจวบคีรีขันธ์, ประเทศไทย - Holiday Inn
คำอธิบาย
With panoramic views of the Gulf of Thailand, Holiday Inn Resort Vana Nava Hua Hin is the first Holiday Inn water park resort in Asia, located in the popular seaside getaway of Hua Hin, Thailand.
At Holiday Inn our job is to bring the joy of travel to everyone. That's where you come in. When you're part of the Holiday Inn Hotels & Resorts brand you're more than just a job title.We love the individual talents, interests and dreams that make you who you are.
And because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.
We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an enjoyable one.
So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we'll make sure you'll have room to be yourself.
Job Summary
Oversees and directs all aspects of overall Housekeeping operations which includes guest rooms, public areas, Laundry and other specified back-of-the-house areas.
Duties and Responsibilities
- Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service
- Oversees laundry operations
- Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel
- Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
- Manages spring cleaning schedules
- Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair
- Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager's designate
- Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed
- Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel
- Conducts regular department meetings
- Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs
- Supervises outside contractors to ensure contractual compliance.
- Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures
- Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats
- Works with Human Resources on manpower planning and management needs
- Works with Director of Finance in the preparation and management of the Department's budget
QUALIFICATIONS AND REQUIREMENTS
Required Skills:
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Good writing skills
- Proficient in the use of Microsoft Office
- Problem solving, reasoning, motivating, organizational and training abilities
- Strong Leadership skills in managing teams
Qualifications
Bachelor's degree or Diploma in Hotel Administration, Hotel Management or equivalent
Experience
- 4 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.
- Type and level of experience required may vary slightly based on size and complexity of operation
Benefit
In return, you can look forward to a competitive salary and benefits package including;
- 5day workweek.
- Duty Meals.
- Laundered Uniforms.
- Accommodation fully furnished studio room.
- Group life insurance and health insurance.
- Provident Fund / Social Security contributions.
- Annual leave.
- Annual Physical Health Check.
- Learning and Development Program.
- Worldwide IHG Employee Room Rate Program.
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week.
At Holiday Inn we thrive on making our guests stays brighter, helping them create memories that will last a lifetime.
Irresistible smiles are our specialty. We
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