Lead Business Operations Analyst - Bangkok, Thailand - SS&C

คำอธิบาย

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Location: RSU Tower, Sukhumvit 31, Bangkok, Thailand: Hybrid

Get To Know Us

SS&C Technologies is a global leader in financial services software and outsourcing solutions, dedicated to delivering innovative technology to the world's leading financial institutions. Our Product and Innovation Team focuses on developing cutting-edge solutions that drive the future of the financial services industry.

Why You Will Love It Here
 

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 6 minutes' walk from Phromphong BTS or 10 minutes' walk from Sukhumvit MRT

• Your Future: Retirement Program, Professional Development Reimbursement

• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave

• Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry, and Provident Fund Contribution

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Training: Hands-On, Team-Customized, including SS&C University

• Education: Paid further education opportunities for employees who are eligible

• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

What You Will Get To Do

Key accountabilities: 

• Works directly with Transfer Agency Delivery Squad structure (Developers, QAs) to support the assessment and delivery of required solutions for SS&C clients.

• Identify solution options which will meet the business need, then evaluate feasibility, to determine the best solution approach.

• Completion of analysis and feasibility assessments, requirement documentation, change impact assessments, and risk analysis.

• Analysing and validating business and system solutions and contributing to other written requirement deliverables necessary to increase the business value and/or ensure quality of services and solutions.

• Proficient understanding of IT systems, databases and infrastructure including complex system architectures involving the integration of multiple systems (including third parties).

• Utilises tools such as User Stories, Use Cases, UML Modelling, User Interface Design, Domain Modelling, Logical data modelling and Business Rules modelling in support of required solutions.

• Manage and support workshop facilitation and solution demonstration 'play back'.

• Provide requirement traceability and support change management practices.

What You Will Bring

Prior Experience and Domain Knowledge 

• Ideally 5+ years Financial Services and Delivery experience (e.g., Asset Servicing – BPO, Transfer Agency, Custody, Fund Accounting, Funds Management, Superannuation, Pension Funds)

• Commercially astute, with a customer focussed 'can do' attitude.

• Expertise in facilitation and collaboration with operational and, generating information and analysis, selling new approaches and concepts, and steering debates towards pragmatic solutions.

• A flexible approach and responsiveness to new ideas and activities, demonstrated by willingness to take on new challenges, roles, and responsibilities.

• Demonstrated experience in the development of gap analysis and feasibility studies, requirement artefacts, risk analysis, cost impacts, business cases and delivery plans.

• Demonstrated experience working with both waterfall and agile delivery methodologies.

• Demonstrated experience working with and/or part of a delivery squad structure.

• Scrum Master experience advantageous but not mandatory.

• Proficient with use of Microsoft Office suite (e.g., Word, Excel, Visio, Access) 

• Proficient with use of Atlassian Suite of tools for delivery (e.g., JIRA, Confluence) 

Education & qualification:

• Degree, qualifications and/or relevant experience in similar organisations

• Relevant business analysis experience.

Personal attributes:

• Strong interpersonal and communication skills

• Excellent influencing and stakeholder engagement skills

• Capable collaborator

• Strong commercial acumen

• Delivery focused

Key behaviours:

• Instils Trust – contribute to building a safe learning environment in the business where the team can be listened to and understood. 

• Collaborate – Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes. 

• Ensure Accountability – Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued. 

• Customer Focus – Must understand customer and partner needs from both a functional and operational perspective. 

• Communicate Effectively – Must be able to communicate effectively and efficiently, both in written and verbal forms, across all levels of an organisation and all sizes of groups. Must also be able to listen to others and evidence that they have understood the needs communicated appropriately.

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We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @

SS&C FinTech Services (Thailand) Limited

Human Resources Department - Talent Acquisition

6th Floor, RSU Tower 571 Sukhumvit Road

North Klongton, Wattana, Bangkok 10110

Phone:

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.