QC Manager - Prawet, Bangkok, Thailand - Dextra Group

คำอธิบาย

Main Duties and Responsibilities:
The Quality Control Manager will lead the quality control department, ensuring that our products meet both internal and external quality standards, industry regulations with a strong focus on Nuclear standard, and customer expectations. Safety

• Ensure Safe operations for QC Operators and contribute to eliminate unsafe conditions in area of responsibility.
• Deploy 5S Standard.

Management

• Act as a key ambassador to develop Quality awareness throughout DM organization following standards defined at Dextra Group level.
• Lead local QC team to deliver outstanding quality products and services to DM customers.
• Monitor and report company quality KPI (complaints, non-conformities, rejected raw materials, rejected finished goods).
• Manage his team to achieve company objectives in terms of quality and customer satisfaction.
• Organize for each team member specific tasks and responsibilities as per company and department objectives.
• Set up individual KPIs and clear objectives according to Dextra Performance Management System (Conduct Mid year appraisals and year-end performance reviews).
• Develop continuous improvement plan to reduce non-quality cost.
• Ensure team members are qualified to perform all planned quality control activities.
• Propose and follow-up development action plans when needed.
• Plan QC department annual budget and manage it.

Quality Management

• Review, comment and advise sales about the quality requirements of the client's enquiries.
• Review and validate the requirements related to quality and control in Dextra offers.
• Review quality and control requirements in purchase contracts in collaboration with the sourcing department.
• Provide quality documents such as generic test reports or inspection and test plans for the submission files.
• Actively participate during the quality audits.
• Identify material, product and process key points to inspect in relation with other departments.
• Use statistical approach to determine level of inspection (ISO2859).
• Plan inspection: inspectors' allocation, inspection location, schedule, tools, methods.
• Issue inspection Work Instruction and Test Plans.
• Apply and follow up the inspection plan.
• Ensure accuracy and quality of inspections.
• Trigger and follow up controls wherever required (at supplier's site, at Dextra factories, at customer sites).
• Contact and coordinate with external parties (suppliers, Testing inspection and certification companies, custonmers)
• Issue NCRs and maintain statistics (suppliers records, scrap reports)
• Investigating non-conformities and complete root cause analysis to minimize risks and impact on Quality, Cost and Delay for company.
• Issue accurate reports and certificate of compliance.
• Lead to solve the potential quality issues encountered by the customers.
• Support the technical resolution of problems thanks to statistical and technical reports.
• Liaise with other departments (sales, production planning) and customers for solving Quality matters.
• Ensure compliance with product certification and customer requirements.
• Manage measuring tools, including maintenance and calibration.

Continuous improvement

• Gather and analyze quality control data to evaluate system/process effectiveness.
• Work with production teams to identify areas of process improvement and recommend corrective actions.
• Propose actions, tools, systems, procedures and animate small group activities (quality circles) for avoiding repeating nonconformities and improving quality KPIs.
• Propose/review/adjust QC Work Instructions, procedures and Production Quality Manual.
• Review, optimize and maintain quality parameters set-up in ERP.

Nuclear Safety

• Ensure that nuclear safety is considered in decision making and actions, and that it always takes precedence over any other consideration.
• Use a balanced, rigorous, and prudent approach to decision making with respect to quality, cost, and schedule such that nuclear safety is never compromised.
• Ensure that involved personnel understand not only their own responsibilities and the consequences of mistakes, but also those of their immediate colleagues and how these responsibilities complement each other.
• Ensure that key operational and technical positions are filled by competent and knowledgeable persons, and that they are empowered to speak openly.
• Take prompt conservative and preventive actions when an incident that could affect nuclear safety is reported, even if not yet fully understood or documented.
• Communicate transparently to your direct reporting any issue which might compromise nuclear safety.

Qualifications Requirements:

• Bachelor's degree in engineering i.e. Civil or Mechanical, Industrial or Material Science, or related field.
• 10 years' experience in designing and leading Quality Control system & tools.
• Experience in manufacturing environment, continuous process and assembly.
• Fluent (written and spoken) and capable of exchanging with international customer representatives.
• MS Powerpoint and ERP systems
• AutoCAD
• Strong motivation and level of energy, change management and result driven, service minded, well organized, teamwork and good interpersonal skills.