E-commerce Commercial Assistant Manager - Sathon, Bangkok

สำหรับสมาชิกที่ลงทะเบียนเท่านั้น Sathon, Bangkok, ประเทศไทย

5 ชั่วโมงที่แล้ว

Role Overview: · The E-Commerce Commercial Executive is responsible for driving online sales performance across all digital channels, · ensuring strong collaboration between cross-functional teams to deliver commercial success. This role combines · analytical thinking, commercial ...

คำอธิบายงาน

Role Overview:

The E-Commerce Commercial Executive is responsible for driving online sales performance across all digital channels,

ensuring strong collaboration between cross-functional teams to deliver commercial success. This role combines

analytical thinking, commercial acumen, and creative execution to optimize both revenue and customer experience.

Key Responsibilities

Manage & liaise cross-function division including and not limited to brand & merchandising, marketing, CRM, creative, operations & supply chain.
Deliver sales revenue as per-budget across all ecommerce channels (Mono brand sites & Third-Party Marketplaces) through traffic and CR for each channel
Work in conjunction with Merchandise team for product assortment for ecommerce channel both of DTC (multibrand & brand site) and marketplaces.
Work with brand merchandise teams for allocation by ensuring the right SKUs available with the right depth for each channel.
Develop promotional & campaign plans across ecommerce channels based on merchandise strategy and sales budget
Manage onsite product placement and hierarchy for conversion optimization
Manage end to end reporting of ecommerce channels: Sales, SOH, sell-through, conversion rate & traffic.
Work with digital performance and marketing team on all activities
Collaborate with CRM team to execute campaign strategy
Oversee customer centric KPIs such as time to delivery, nil picks and customer service response rates and work with operations to make sure these are being adhered to
Monitor competitor activities across marketplaces and brand website platform, including pricing, assortment, campaign strategies, and onsite presentation.

Financial & Non-Financial:

Overall E-commerce sales across channels
Traffic and conversion for Digital Flagship + third party sites where MAA is driving traffic through marketing spends
Allocation and Available to Promise of merchandise across all channels

Requirements:

Proficiency in MS Office Suite (Excel, PowerPoint, Word) is a must.
2-3 years of experience in account management and sales, particularly in e-commerce, online retail or retail merchandising.
Experience with e-commerce platforms (e.g., Shopee, Shopify, Lazada, TikTok) and understanding of their operational workflows.
Proven experience in online sales channels and/or merchandising.
Prior experience with fashion brands or retail is preferred.
Key Skills: Sales and Negotiation, Data Analysis, Client Relationship, and Communication.