Infra) Senior Systems Engineer, Infrastructure - Bangkok, Thailand - Agoda

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About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:
The IT Infrastructure team operates all networks, servers, and storage platforms used to deliver services to Agoda's customers. We support every product within the company, working with a wide range of systems and technology stacks. As part of the IT Infrastructure team, you'll be working with over 25,000 server instances, one of the largest OpenStack private clouds in Asia, sophisticated Kubernetes-based compute engines, and a data platform capable of transporting and ingesting millions of data messages per second. Each of these opportunities - coupled with an open work environment - are a great way to gain experience on a modern and dynamic platform, constantly evolving to adapt to changes in the business landscape.

The Opportunity:

Our infrastructure team in Bangkok is searching for an experienced System Engineer to help us build and manage our infrastructure. We are looking for somebody with hands-on experience in infrastructure system lifecycle management, writing scripts and tools to development to interface with the system management APIs exposed by OpenStack, Ceph, Kubernetes, etc.

Responsibilities/Key skills:

• Lead and manage implementation projects from end to end, working across multiple team and departments.
• Manage incidents and daily operational tasks on production and development environments,occasionally outside of business hours
• Conducts performance tuning and troubleshooting investigations, working across the entire organization
• Coordinate datacenter operations tasks with remote DCOE staff (server/rack/row/cage provisioning, rolling replacements, power & temperature management, etc.)
• Provide expert advice and guidance to other infrastructure team staff and software developers; can effectively mentor less experiences staff.
• Design and development of automation toolsets to help drive efficiency in Agoda's IT infrastructure (bare metal deployment, software installation/patching, monitoring and remediation, etc.).

Experience/Requirements:

• At least 3 years of IT operations experience in LARGE heterogeneous environments
• Practical knowledge of Kubernetes or Docker or OpenStack operations and APIs
• Some experience in CI/CD, preferably form a DevOps background, GitLab (in dept is advantage)
• Competent in one or more common scripting/automation languages: Python, bash, PowerShell, ansible-playbook
• Expert in Grafana dashboard development and query languages (PromQL , SQL, JQL, Elasticsearch)
• Excellent troubleshooting skills, capable to break down issues into testable hypotheses and develop tools to assist during troubleshooting. Can troubleshoot "full stack" issues
• Good knowledge of networking architecture within complex e-commerce environments
• High sense of ownership. Actively looks for lingering problems and proactively fixes them
• Good English skills, strong analytical skills, eager to learn new things
• Able to work under pressure and deliver projects on time.
• Self-motivated, approachable and adaptable, with good communication skills (working language is English)

Discover more about working at Agoda

• Agoda Careers 
• Facebook 
• LinkedIn 
• YouTube 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our .

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.