Officer, IT Solutions - กรุงเทพมหานคร, ประเทศไทย - Thai Samsung Electronics Co., Ltd.
1 สัปดาห์ที่แล้ว
คำอธิบาย
Support users and troubleshoot IT-related problems according to priority/ user/ project requirements by phone, remote support, or onsite support.Investigating, diagnosing, and solving computer software and hardware faults, repairing equipment, and replacing parts.
Supporting the IT Implementation projects and coordinating with vendors and all concerned departments.
Ensure network systems and server function smoothly (performance monitoring) and identify key improvements.
Administrator of Active Directory (Manage user and group policy), Manage Authentication in File Server and Group Policy (GPO).
Administrator of Cisco IP Phone system, Cisco Wi-Fi (ISE and wireless controller).
Administrator of VPN system.
Network Administrator and monitoring.
Managing and monitoring security systems such as Antivirus, Malware Detection System (MDS), Samsung Global Security Platform (SGSP).
Manage and operate Time & Attendance Server, Print Server, File Server, DHCP Server, Backup Server, and CCTV.
Handle IT expenses execution and payment process.
Support on VDO conference sessions, Company activity, and VIP visitors based on user requirement.
Provide any ad-hoc support or report request by a supervisor, RHQ, or HQ.
Qualification Bachelor's Degree in Information Technology, Computer Science, Business Computer, MIS or other related field.
1-2 years of experience in IT Support.
Ability to learn new technologies.
Able to work with team, quick learner and self-motivate.
Basic knowledge of IT Operation, IT Planning, Windows operating system, Network, O365, Active Directory and Group Policy, Network TCP/IP, Cisco Network, Hyper Convert, VM Ware and Backup Solutions.
Good English for communication.Strong in service mind.
Skills and QualificationsLearns to use professional concepts. Applies company policies and procedures to resolve routine issues.
Works on problems of limited scope. Follows standard practices and procedures.
Normally receives detailed instructions on all work.
Typical entry point for university graduates.
Job skills required:
English
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