Assistant Operation SOP Trainer - เขตสาทร, ประเทศไทย - Yanet Asia Pte Co., Ltd

คำอธิบาย

• Conduct the SOP Training Plan for employees.
• Assist the Operation Executive in organizing and delivering various types of training activities for operational purposes.
• Conduct audits of store outlets to maintain SOP standards, service standard procedures, store wastage control, and operational guidelines.
• Create and/or acquire training procedure manuals, guides, and course materials aligned with operational performance and employee development.
• Present training and development programs using diverse formats, including group discussions, lectures, simulations, and videos.
• Maintain records of training and development activities, attendance, assessment results, and retraining requirements.
• Maintain personal SOP and SSP procedures with 100% accuracy. Able to set an example for employees.
• Provide assistance on-site with outlet operations when necessary.
• Collaborate closely with the Area Store Manager and Operations Executive to develop the Company's SOP, SOC, SSP, and work structure that aligns with the company's brand image and customer expectations.
• Assist the Operations Executive in processing outlet licenses or any related documents as required.
• Update the SOP Training report on a weekly and monthly basis.
• Oversee the POS and Delivery platform setting to be aligned with operation requirements.
• Any other tasks assigned by the Direct Manager.