International Operations Associate - Chiang Mai, Thailand - Launch Global

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INTERNATIONAL OPERATIONS ASSOCIATE

Position Title: International Operations Associate

Department: Launch Global International

Reports to: Field Office Supervisor

This position is: Full-time; Non-exempt

The work of the LG Field Office (LGFO) can be best understood in three primary categories: Support, Operations, and Crisis Management. The LGFO serves LG International (LGI) staff in each of these three categories, as 'goers serving goers'. Field Office Associates report to the Field Office Supervisor and serve according to the needs of LGI and giftings of the FO Associate. Through problem solving and creative thinking, FO Associates help create, maintain, and upgrade organizational systems and structures that support LGI teams. FO Associates often work collaboratively with staff and departments located across the globe.

Equal Opportunity Employer

Launch Global is both an equal opportunity employer and a Christian organization. We make employment decisions without regard to race, color, national origin, sex, age, or disability of a qualified individual in accordance with applicable federal and state law.

Pursuant to Title VII of the Civil Rights Act of 1964, as amended (42 U.S.C. § 2000e-1(a)), Launch Global hires individuals who affirm and adhere to our Statement of Faith and agree to conduct themselves in accordance with our sincerely held religious beliefs.

Essential Duties and Responsibilities

• Support
  • Planning events that are life giving and edifying to LGI staff
  • Maintaining the Guest Houses to be a welcoming space for staff to recharge 
  • Staying up to date with LGI staff members' ministries and life events 
  • Offering blessing and encouragement to LGI staff when helpful 
  • Communicating prayer needs with the organization on LGI staffs' behalf 
  • Working with our Care Team to maintain care rhythms and policies for staff members and TCKs 
  • Praying for LGI staff, their families, and their ministries
• Operations
  • Assisting HR in researching and selecting insurance and benefits for LGI staff 
  • Assisting HR in managing and upgrading the Hiring & Onboarding Processes 
  • Assisting Communications Team by advising or creating international mobilization content 
  • Helping create internal processes, tools, and policies that serve the unique needs of LGI staff 
  • Communicating regularly with LG support departments to maintain healthy connection and clarity 
  • Managing the LGFO office space including general operation, maintenance, and improvements
• Crisis Management *Participation in crisis management will depend on FO staff members' capacity, training and giftings.
  • Participating in Crisis Management Teams (CMT) on a case-by-case basis 
  • Contributing improvements to organizational crisis plans and policies 
  • Visiting LGI staff on-location as part of a crisis response when necessary 
  • Assisting staff in developing and keeping current crisis contingency plans for their teams 
  • Keeping up to date with trainings and best practices to assist staff in times of crisis 
  • Creating policies to assist LGI staff with legal compliance in their host countries 
  • Monitoring places staff are working to be able to sufficiently serve them in the event of a crisis
• Reporting and Communication 
  • Attending and participating in weekly FO team meetings 
  • Collaborating with other members of the Field Office team 
  • Communicating with LGI staff regarding projects and policies that pertain to them 
  • Collaborating with other LG support department staff on a project basis
• Professional Development 
  • Creating a Personal Development Plan (PDP) each year with assistance from your supervisor
  • Actively learning best practices from similar operations teams of other mission organizations
• Language and Culture 
  • Learning Thai language for at least one year before starting Field Office work 
  • Being an ongoing learner of Thai language and culture
• Health 
  • Maintain qualifications for your role through healthy relationships with God, yourself, your family, your team, your leaders, and your neighbors 

Skills and Abilities 

• Displays a track record of achieving results by relying on God in prayer and humility exercised in bold faith. 
• Excellent verbal and written communication skills. 
• Displays values of humility, eagerness, and excellence.
• Takes initiative what needs to be done and implements it. 
• Excellent organizational and time management skills, including ability to prioritize appropriately.
• Ability to juggle multiple tasks seamlessly. 
• Solid judgment and decision-making skills. 
• Interpersonal skills on par with the ability to meet and exceed these particular job expectations.
• Ability to foster team development and healthy team culture. 
• Work well under pressure and deadlines. 
• Willingness to pursue a healthy work, life balance. 
• Ability to assess and implement improvements. 
• Ability to think critically and resourcefully. 
• Willingness to receive coaching and make necessary changes based on feedback from the development team and other leaders. 

Additional Job Requirements

• Must be legally authorized to work in the United States.
• Participation in monthly Day of Prayer and Evaluation (DOPE).
• Understand, affirm and adhere to Launch Global's Statement of Faith.
• Agree to uphold Launch Global's Vision and Mission 
  • Vision: The multiplication of healthy churches among unreached people groups.
  • Mission: Launch Global exists to mobilize churches to develop laborers and leaders who multiply healthy churches among unreached people groups.
• Demonstrate all the character, Launch Global, and biblical values as stated in the Launch Global Staff Handbook.
• Uphold a close and growing relationship with Jesus Christ.
• Participate in a child safety training program upon hire and other similar employment-related requirements.

Contact the Field Office at  

Have questions about support raising? Check out our Ministry Partner Development (MPD) 101 document