Senior Business Analyst, Strategy and Operation SPX - Bangkok, Bangkok City

Support the end-to-end daily operations of our Hubs and SOCs. · ...

Support the end-to-end daily operations of our Hubs and SOCs ensuring all processes are executed with precision and reliability. · ...

Analiza datasets complejos para identificar oportunidades de mejora y contribuye a diseñar proyectos productivos. · ...

This role involves analyzing operational datasets to identify inefficiencies and opportunities for process improvement. · Develop comprehensive reports and executive dashboards to track key performance indicators (KPIs). · Act as a liaison between Operations, Product, Business In ...

Support the end-to-end daily operations of our Hubs and SOCs ensuring all processes are executed with precision and reliability. · ...

Data-Driven Optimization: Analyze complex operational datasets to pinpoint inefficiencies and identify high-impact opportunities for process improvement. · Strategic Project Support: Contribute to the design and execution of productivity-driven projects, · ensuring that operation ...

The scope of this role is quite fluid and could cover multiple areas focusing on improving overall user experience the operation and growth of SPX. · ...

The scope of this role is quite fluid and could cover multiple areas focusing on improving overall user experience · Conduct analysis to identify improvement area to bring SPX buyer experience to exceed industry standard · Conduct focus group and interviews · ...

The Operation teams at Shopee covers the operational end-to-end process from when the buyer searches for a product listed on the Shopee platform to the moment the buyer receives · the products. · ...

Develop insights and initiatives for the SPX Operations Team to solve problems from supply chain planning and optimization. · ...

The scope of this role is quite fluid and could cover multiple areas focusing on improving overall user experience, the operation, and growth of SPX. · ...

Build trust and foster long-term relationships between strategic sellers and the SPX platform. · ...

The Network Planning Lead is responsible for developing a framework to conduct analysis and initiate new ideas to optimize the SPX network across all miles on cost, speed and capacity. They will design end-to-end order flow to facilitate growth, cost optimization and SLA improvem ...

Monitor CX efficiency matrices E2E resolution time Backlog agent productivity AR Work with internal stakeholders within CS and SPX to improve efficiency & quality Support workforce short / mid-term planning against volume forecasts and key change milestones Support process improv ...

Build trust and foster long-term relationships between strategic sellers and the SPX platform. · ...

+Job summary · Strategize Shopee Thailand's warehousing network across the country to optimize cost efficiency. · ResponsibilitiesWarehouse Network Planning: Strategize... · ...

This role involves taking care of end-to-end service point partner onboarding and maintaining accuracy of partner information affecting seller experience. · Be responsible for SPX service point partner onboarding process including point creation in the system, map creation in Goo ...

Monitor CX efficiency matrices (E2E resolution time; Backlog; agent productivity; AR) Work with internal stakeholders within CS and SPX to improve efficiency & quality Support workforce short / mid-term planning against volume forecasts and key change milestones · ...

Job summaryStrategize Shopee Thailand's warehousing network across the country to optimize cost efficiency and reduce buyer wait times. · Warehouse Network Planning: Strategize Shopee Thailand's warehousing network across the country to optimize cost efficiency, reduce buyer wait ...

This role involves leading high-impact strategic initiatives and projects related to buyer experience. The ideal candidate will have experience in project management and/or process improvement with excellent communication skills and the ability to lead a team. ...