IT Intern - สมุทรปราการ, ประเทศไทย - Seagate Technology

Seagate Technology

บริษัทที่ผ่านการตรวจสอบ

สมุทรปราการ, ประเทศไทย

1 สัปดาห์ที่แล้ว

โพสต์โดย:

ณัฐศิริ ชูแสง

ผู้สรรหาบุคลากรทางคนเพื่อ beBee

คำอธิบาย

About our group:

The Global Factory Information Technology (GFIT) for Manufacturing Execution System (MES) availability & reliability. We work closely with Advance Automation Engineer, Maintenance Engineering, Test Engineering and HGA manufacturing factory in Thailand.

About the role - you will:

Identify and diagnose issues and problems
Categorize and record reported queries and provide solutions
Support problem identification
Advise users on appropriate course of action
Monitor issues from start to resolution
Escalate, if needed, unresolved problems to a higher level of support
Provide essential online security advice and support
Managing one or more customer service or service desk functions.
Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services.
Delivering customer service through multiple channels including human, digital, selfservice, and automated.

internship

About you:

A technical, logical through process
Problem solving skills
An ability to stick to deadlines
An ability to priorities, categories the issues

Your experience includes:

Knowledge of
Computer Science
Computing Engineering

Location:

Teparuk:

Home to 4,000+ employees, our Teparuk site produces nano-recording heads, a crucial component of the read/write functionality of a hard disk drive.

Our Teparuk facility is a fun and active site.

Here at work you and your colleagues can grab breakfast, lunch, dinner and snacks at our 24-7 on-site canteen and coffee shop.

Get in a few laps around our running track or enjoy volleyball, ping pong, badminton or football through our on-site gymnasium and fitness center.

We also offer music, dance and yoga activities. Enjoy many on-site festivals and celebrations as well as opportunities to give back to the local community.

Location:

Teparuk, Thailand

Travel:
None