Quality Assurance Manager - Bangkok
5 วันที่แล้ว
Job summary
We are looking for a Quality Assurance Manager who will oversee all quality-related initiatives to ensure that the hotel consistently meets Four Seasons standards and delivers exceptional guest experiences.The Quality Assurance Manager leads internal audits, supports Forbes and LQA readiness drives continuous improvement partners closely with operational leaders to enhance service culture consistency guest satisfaction.
This role requires strong leadership skills expertise in hospitality operations proven leadership experience passion for excellence knowledge of Thai hospitality luxury standards Forbes Travel Guide criteria LQA protocols STM practices cross-department collaboration corrective actions continuous improvement training development support compliance adherence to Four Seasons Work Rules Standards Conduct outlined EmPact local regulations global guidelines,
Qualifications & Requirements
,Bachelor's degree in Hospitality Management related field preferred3–5 years of experience in Quality Assurance operations within luxury hospitality
Strong familiarity with Forbes Travel Guide LQA Four Seasons core standards,
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