Change Management - บางรัก, กรุงเทพมหานคร, ประเทศไทย - PRTR
คำอธิบาย
Our client is a major insurance company.Responsibilities
- Developing, planning, and executing the communication plan to drive change management to agents and customers on Claims Services.
- Supporting in developing, planning, and executing of communication and engagement plan to effectively communicate to the target audience i.e. distribution channels, agents, and customers Effectively executing the activities to drive the agents and customers engagement via online and onsite training and briefing to agents throughout the nation.
- Working with internal and external parties to create and communicate Change Managementrelated content and campaigns that raise awareness and drive the utilization to support company direction on the digitalfirst concept.
- Reviewing communication performance and developing remedial action plans to steer the agents/customers' behaviour to increase digital engagement.
- Coordinating with Marketing and Corporate Communication and Branding to ensure the communication complies with the company's brand standard and is executed in a timely and effective manner.
- Performing as a daytoday basis problem solver/coordinator between internal and external parties to ensure web pages are run smoothly.
Additional Considerations
- Excellent interpersonal skills to collaborate with internal and external teams.
- Excellent communication skills to engage with agents and customers.
- Confident, selfstarter, with a positive attitude.
- Some background in marketing or event organizing.
- Basic analytical skills and website analytics tools (e.g.
- Basics understanding of advertising tags (Facebook Pixel, Google Ads and conversion tags).
Qualifications
- Bachelor's or Master's Degree in any field.
- Have change management experience in any aspect.
- Have Human Capital management experience, employee engagement, or OD background.
- Have project management experience.
- Excellent communicator in Thai and English.
Benefits
- Bonus 1 month.
- Life health accident insurance.
- OPD 1,500 baht, IPD 1,200 baht.
- 10 days annual leave.
- 30 days of sick leave.
งานเพิ่มเติมจาก PRTR
-
Assistant to The Cmo
กรุงเทพมหานคร, ประเทศไทย - 6 วันที่แล้ว
-
Budget Analyst
พญาไท, กรุงเทพมหานคร, ประเทศไทย - 1 สัปดาห์ที่แล้ว
-
Operations Support
ปทุมวัน, กรุงเทพมหานคร, ประเทศไทย - 6 วันที่แล้ว
-
Logistics Manager
บึงกุ่ม, กรุงเทพมหานคร, ประเทศไทย - 3 วันที่แล้ว
-
Inside Sales Executive
คลองเตย, กรุงเทพมหานคร, ประเทศไทย - 1 สัปดาห์ที่แล้ว
-
Call Center Section Manager
ลาดกระบัง, กรุงเทพมหานคร, ประเทศไทย - 1 สัปดาห์ที่แล้ว