Head of Delivery - ภูเก็ต, ประเทศไทย - ReverseAds

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ภูเก็ต, ประเทศไทย

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Role Summary:

The Head of Delivery Management is responsible for setting strategic direction for delivery management, defining and implementing standards and processes, managing the team across a broad portfolio of accounts, and successfully implementing recovery for project crisis situations. You will have a proven ability to successfully deliver the largest projects/programmes (50+ team members). You have strong consulting skills and you build strong relationships with both clients and all parts of the business agency to define viable approaches/methodologies in line with relevant industry standards and best practices. You will represent the delivery team within the business and ensure their views are made clear to the executive management team. You will ensure the individuals within delivery management are aligned and function as a team.
Responsibilities
Day to day management of the delivery team
Represent Delivery and Production at the weekly meeting
Review and help develop high value and/or high risk proposals, scopes and plans to ensure their viability
Support the new business team to help make the best of new business opportunities
Represent delivery at a management level including at regular management meetings
Define responsibilities, set direction and allocate departmental tasks with the portfolio programme directors and the wider team
Seek to maximise revenue and margin across multiple projects/accounts through project delivery (profit margin)
Hold responsibility for the quality of the project deliverables and communications across delivery
Conduct timely, fair and accurate project reviews for direct reports, using the standard templates, where appropriate
Explain business focus, targets and guidelines, and provide clarity about the implications of these for your team and the individuals within it
Keep teams and individuals updated on performance against our goals. Understand and communicate what it means
Draw on client experiences and external trends to advise others on how to best meet our clients' current and future needs
Demonstrate understanding of key business drivers for potential clients Understand how services can add value, tailoring business strategies and solutions accordingly
Proactively recognise new business opportunities. Develop them and help us to win them

Qualifications and Experience

Extensive experience managing projects for bluechip firms/clients, including projects in a web/digital consulting environment
Demonstrable experience managing a large team of project managers, producers and other delivery specialists
Multiple examples of managing successful marketing, creative and technology projects
Evidence of management of project teams of 50 people or more to successful conclusion
Top class communication skills including strong presentation skills
Managed relationships at a senior level within large corporations
Proven client management abilities to negotiate scope and finances
Experience of crisis management situations with positive results
Proven organisational skills combined with very strong meeting facilitation skills
Can articulate Project Management methodology processes, practices, controls, team management, project delivery phases
Business process orientation
Ability to juggle multiple tasks and priorities
Selfstarter and selflearner, with an ability to motivate others
People oriented with a focus on mentoring
Indepth understanding of agency finance models and operations
Experience with managing offshore teams and external 3rd parties
Willing to relocate to Phuket, Bangkok, or Singapore.