Banca Customer Experience and Quality Assurance, Specialist - Bangkok
3 สัปดาห์ที่แล้ว
Job summary
Direct and manage all campaigns including QA and Sales Administration teams to deliver highest quality operational support to Sales team and customers.Responsibilities include supervising QA team ensuring quality workflow compliance with KPIs SLAs planning managing campaigns preparing compiling summarizing reports analyzing suspicious cases preparing documentation audio evidence for submission.
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