- Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization.
- Working knowledge of ITIL processes.
- Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting.
- Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop's.
- Try to resolve as many tickets as possible using available Knowledge articles or provided Sop's.
- Good understanding of using ITSM tools.
- Ability to communicate and work across different cultures and social groups.
- Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed.
- Positive outlook and ability to perform well under pressure.
- Eagerness to work diligently and extend hours when necessary.
- Client-centric approach, always putting clients at the forefront of interactions.
- Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience.
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+ Se busca servicios ingeniero para trabajar en una empresa en Bangkok. El candidato debe tener experiencia en tecnología de información y poder trabajar como equipo. · +Universidad de grado superior relacionada con tecnología. · +Servicios ofrecidos a los empleados/as:Semanalmen ...
พญาไท, กรุงเทพฯ2 สัปดาห์ที่แล้ว
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A. Responsible for technical and administrative support activities including installation testing commissioning repair modifications preventative maintenance troubleshooting engineering change upgrades etc. · Ensures adequate records and systems are maintained Maintains communica ...
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The Role · As a Service Engineer at LOV (Thai) Co., Ltd., you will play a crucial role in delivering high-quality maintenance and repair services for our mechanical engineering products. Based in our Saphan Sung, Bangkok location, this full-time role is integral to ensuring the ...
Saphan Sung, Bangkok ฿600,000 - ฿1,300,000 (THB) ต่อปี1 วันที่แล้ว
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We are looking for a Service Engineer to join our international team.You will make a difference in various tasks such as maintenance, commissioning and service delivery. · Diploma or Degree in Electrical Engineering or a related field, · ...
Bangkok1 เดือนที่แล้ว
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Install, repair and maintain company's air compressor at customer's location. · ...
Bangkok, Bangkok City1 เดือนที่แล้ว
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Install, repair and maintenance company's air compressor and related items. Work onsite at customer's location to diagnose and solve problems. · ...
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This role focuses on delivering high-quality equipment maintenance project management and customer relationship building. · Lead assigned projects from inception to completion ensuring they stay within budget and scope while coordinating with external vendors and contractors. · ...
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+Provide all levels of support within data center operations ensuring systems run properly. · Provide first level of fault recovery with Network Engineer team System Engineer team. · Perform scheduled data center preventive maintenance 24x7. · ...
Suan Luang, Bangkok6 วันที่แล้ว
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Review service job reports to analyze problem details and coordinate with the service center's admin and technician. · ...
Bangkok1 เดือนที่แล้ว
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Provide a high level of support within data center operations and ensuring that the systems run properly. · ...
Bangkok1 เดือนที่แล้ว
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We are looking for a hands-on mechatronics, mechanical or electrical engineer to join our service team at Bürkle. · ...
Lat Krabang, Bangkok2 สัปดาห์ที่แล้ว
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Install / Preventive maintenance for Medical Devices and accessories. · ...
Sathon, Bangkok1 เดือนที่แล้ว
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We are seeking a Service Engineer to join our team in Bangkok. As a Service Engineer at Nahm Sal Zay Co., Ltd., you will be delivering reliable water treatment services to clients across the hospitality, healthcare and data centre industries. · ...
Bangkok1 เดือนที่แล้ว
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· Responsibilities: · Installation, commissioning, and start-up machine in Asia Pacific countries. · Troubleshoot, maintain and preventive maintenance, able to recommend customers for proper and effective spare parts. · Cooperate with sales, sales admins, and project e ...
Bangkok, Bangkok, Thailand ฿600,000 - ฿1,300,000 (THB) ต่อปี1 วันที่แล้ว
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We are looking for Service Engineer who will take responsible on providing technical direction, operation and maintenance tasks to contribute towards Getinge Thailand organization and develop After Sales Service and Installation department in order to meet customer expectations. ...
Bangkok1 เดือนที่แล้ว
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This Service Engineer position involves providing technical support for equipment installation and maintenance as well as consulting with customers on service solutions. · ...
Bang Rak, Bangkok6 วันที่แล้ว
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Perform commissioning functional testing verification calibration troubleshooting advising prepare work procedure service report support customer team coordinate contractor supervise coordinate foreign factory. · ...
Lat Phrao, Bangkok6 วันที่แล้ว
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Job summaryWe Are Hiring Service Engineers to support Offset & Post-Press machines. · ...
Bangkok3 สัปดาห์ที่แล้ว
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We are looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. · ...
Bangkok, Bangkok City1 เดือนที่แล้ว
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We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities. · ...
Bangkok1 สัปดาห์ที่แล้ว
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We are looking for a Service Engineer to join our vibrant international team. As a Service Engineer, you will be responsible for performing maintenance tasks, partnering with engineers on projects, and collaborating with cross-functional teams. · ...
Bangkok, Bangkok City ฿600,000 - ฿1,300,000 (THB) ต่อปี5 วันที่แล้ว
Security Managed Services Engineer - Bangkok, Thailand - NTT
คำอธิบาย
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You'll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed.
Daily, you'll monitor client infrastructure and solutions, quickly identifying and investigating problems and errors before or as they occur. You'll provide telephonic, ITSM ticket or chat support to clients, ensuring efficient and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows.
You'll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. A key part of your role will be identifying opportunities for work optimization, including automation of work, request fulfilment, incident resolution, and other process improvements. You may also be involved in implementing and delivering disaster recovery functions and tests.
To thrive in this role, you need to have:
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Services Engineer
สำหรับสมาชิกที่ลงทะเบียนเท่านั้น พญาไท, กรุงเทพฯ
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Service Engineer
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Service Engineer
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