Distribution Center Manager - Bangkok, , Thailand - Jr286 Careers

คำอธิบาย

The Distribution Center Manager will lead the end‑to‑end design, construction, and start‑up of a new distribution center in Ayutthaya and then assume full responsibility for day‑to‑day warehouse operations. The role covers facility layout and fit‑out, WMS and process design, team hiring and training, go‑live stabilization, and ongoing safety, service, cost, and productivity performance.

What You'll Do:

Design / Build phase:

• Lead the overall project for setting up a new greenfield distribution center, including detailed warehouse layout, storage concepts, and material‑handling equipment specification.
• Work with internal stakeholders, developers, contractors, and local authorities in Ayutthaya to ensure the building design, utilities, and infrastructure meet operational, safety, and regulatory requirements.
• Define future operating model, process flows (inbound, put‑away, storage, picking, packing, VAS outbound), and service levels to support current and projected volumes.
• Lead implementation of warehouse management systems (WMS) and related technologies (RF, voice, automation, conveyor or sortation if applicable), including UAT, SOP creation, and user training.
• Develop the staffing model, organization structure, job descriptions, and shift patterns for the new site; participate in recruitment and onboarding of key leaders and frontline teams.
• Prepare and manage project budgets and timelines for racking, MHE, IT infrastructure, safety systems, and other capital expenditures, report status and risks to senior management.
• Establish operating KPIs, reporting templates, and data requirements for the new facility before go‑live (e.g., productivity, accuracy, on‑time dispatch, space utilization, safety)
• Ensure all safety, quality, and compliance requirements (including Thai labor and safety regulations) are built into facility design, equipment choices, and operating procedures.

Go‑live & ongoing operations:

• Own daily operations of the Ayutthaya distribution center, including receiving, storage, inventory control, picking, packing, VAS, and outbound transport interface.
• Achieve or exceed targets for safety, service (OTIF, order accuracy), productivity, and cost per unit handled, using KPIs and root‑cause problem solving.
• Manage workforce scheduling, and performance management across all shifts; coach and develop supervisors and team leaders to build a high‑performing, engaged team.
• Ensure strict adherence to inventory‑control processes, including cycle counting, stock reconciliations, and investigation of discrepancies to maintain high inventory accuracy and automated reporting daily.
• Drive a strong safety culture through training, audits, incident investigations, and continuous improvement in line with company and regulatory standards.
• Oversee maintenance of building, racking, and MHE; work with vendors to minimize downtime and ensure optimal equipment availability.
• Collaborate closely with planning, transportation, sales ops / customer service teams to support new product launches, promotions, and seasonal peaks.
• Analyze operational data, identify bottlenecks, and implement process improvements and lean initiatives to reduce cost and increase capacity and service levels.
• Prepare and manage annual operating and capital budgets for the distribution center, including labor, logistics services, utilities, maintenance, and projects.
• Ensure compliance with all global shipping standards / documentation needs, company policies and Thai legal requirements regarding labor, environment, storage, and transport of goods.
• Other duties as assigned.

What to Bring:

• Bachelor's degree in supply chain management, Logistics, Engineering, Business, or a related field (or equivalent practical experience).
• 7+ years of experience in warehouse or distribution center operations, including at least 3 years in a managerial role.
• Proven experience setting up or expanding a warehouse/distribution center (greenfield, brownfield, or major redesign) including WMS implementation and layout design.
• Strong knowledge of warehouse management systems (WMS) and related technologies; comfortable using data and dashboards to manage performance.
• Demonstrated track record in people leadership, change management, and building teams in fast‑growing environments.
• Solid understanding of safety regulations and best practices within warehouse and distribution operations.
• Experience working in Thailand or similar markets, with ability to communicate effectively in Thai and English.

Additionally:

• Leadership & people management: Able to hire, motivate, and develop diverse teams; strong coaching and performance‑management skills.
• Project management: Comfortable leading complex, cross‑functional projects with multiple external vendors and tight timelines.
• Analytical & problem solving: Uses data, KPIs, and root‑cause analysis to make decisions and drive continuous improvement.
• Process and systems thinking: Strong understanding of end‑to‑end distribution processes and how systems, layout, and labor interact.
• Communication & stakeholder management: Clear, concise communication with international Customer Service Team, operations teams, distributors, leadership, suppliers, contractors, and local authorities.
• Customer focus: Ensures warehouse operations support reliable, on‑time, accurate deliveries and high customer satisfaction.