Guest Service Agent - Pathum Wan, Bangkok
18 ชั่วโมงที่แล้ว
คำอธิบายงาน
Responsibilities:
Front Desk Operations:
Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
Guest Support:
Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
Reservation Handling:
Manage room bookings, cancellations, and modifications using the hotel?s reservation system, ensuring accuracy and efficiency.
Grab & GO Station:
Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
Coordination:
Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.
Cash and Report Handling:
Perform daily cash handling, billing, and end-of-shift reports according to hotel procedures.
Qualifications:
Bachelor's degree in related field
Minimum of 1-3 years of responsible experience in related hospitality field
Have communication skills, including English skills
Have good and tidy personality
Well enough of service minded
problem-solving skills, and good human relations
Work Location:
GO Hotel ขอนแก่น
งานที่คล้ายกัน
The Butler Service Desk Agent will answer guest requests via telephone, email, chat, and mobile communication devices. · ...
1 เดือนที่แล้ว
Handle general admin tasks and support customer enquiry channels to convert leads into deal opportunities. · Receive calls and respond to chats. · ...
1 เดือนที่แล้ว
Provide good customer service as the first line of contact with after-sale service. Serves customers by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining databases. · ...
1 เดือนที่แล้ว
Respond to customer inquiries via live chat, email, and social media channels in a timely and professional manner. · ...
3 สัปดาห์ที่แล้ว
We are looking for Group Health Sales Executive / Senior Executive to sustain and grow AXA's Health Business by: Provide high-quality customer service across all channels · Secure existing accounts while actively developing new business opportunitiesGain a deep understanding of c ...
3 สัปดาห์ที่แล้ว
Design and execute test plans for insurance applications. · ...
1 สัปดาห์ที่แล้ว
This role is for a Reception Officer. The job responsibilities include managing daily reception operations and ensuring smooth administrative operations. · Welcome visitors and conduct informative tours. · Prepare and distribute related documents in a timely manner. · ...
1 เดือนที่แล้ว
New Position · Coordinate with Oversea, Carrier, Shipping agent and Freight forwarder. · Follow up import and export shipment. · ...
1 เดือนที่แล้ว
Responsible for follow up premium and control overdue premium and task relate with account receivable. · ...
3 วันที่แล้ว
+Manage international shipments ensuring all export operations documents and customs processes are handled efficiently and compliantly. · Prepare all supporting documents such as product information · Manage export documentation oversee all necessary paperwork such as customs dec ...
1 สัปดาห์ที่แล้ว
The Officer, ULD Planning is responsible for balancing ULD stock levels across customer networks to meet scheduled and ad-hoc operational demands. · This role involves monitoring airline schedules, · raising disposition requests, · and collaborating with stakeholders to optimize ...
1 เดือนที่แล้ว
Manage daily operations for official stores on Shopee, Lazada and other emerging marketplaces. Ensure execution of campaign submissions, vouchers bundles affiliate settings cashback and mega sale readiness. · ...
4 สัปดาห์ที่แล้ว
Welcome to VS Group We are visionaries in innovative chemistry for a sustainable future driving innovation and excellence since 1970 Our values of Growth Mindset Partnership Teamwork Leadership Integrity and Well-Being are at the heart of everything we do Join the VS Group Family ...
1 เดือนที่แล้ว
Welcome to VS Group. We are visionaries in innovative chemistry for a sustainable future. · We seek passionate individuals to join our team. · ...
2 วันที่แล้ว
Job summary · AI Engineer responsible for AI development lifecycle from ideation to roll out including monitoring and optimization.Model Optimization · Fine-tune and optimize large-scale generative models using techniques like RLHF. · ...
4 สัปดาห์ที่แล้ว