Officer, Consumer Services TH - Thailand - CIMB Group

    CIMB Group
    CIMB Group Thailand

    1 สัปดาห์ที่แล้ว

    คำอธิบาย
    Description

    Responsibilities:

    • Handel customer inquiries over the phone and E-mail
    • Provide customer with product and service information
    • Manage and resolve customer problem transaction investigation , complaint & suggestion
    • Document all call information in call log system
    • Able to work on shift , holiday or public holiday

    Qualifications:

    • Bachelor Degree or Higher 
    • Work  experience in banking or finance institute preferrable in Call Center or Customer Service at lease 2 year 
    • Able to work under pressure , time constraints and manage uncontrollable factors
    • Listening and communication skill
    • Problem analysis and problem solving
    • Customer Service Orientation

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