Process Specialist - Bangkok Metropolitan Area
1 เดือนที่แล้ว

Job summary
This role is responsible for governing and sustaining the operational backbone of managed services by overseeing Service Request (SR) fulfillment, SLA/KPI performance reporting,Configuration Management (CMDB), Knowledge Management,
SOP/Runbook governance.
- Oversee Service Request (SR) workflows and ensure requests are routed
and fulfilled according to ITSM standards. - Maintain and update the Configuration Management Database (CMDB)
for critical applications and infrastructure.
รายละเอียดงาน
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เข้าถึงตำแหน่งงานระดับสูงทั้งหมดและได้งานในฝันของคุณ
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