Customer Success Management - Bangkok
3 สัปดาห์ที่แล้ว

Job summary
As a Customer Success Management (CSM) Specialist to support our Destinations & More portfolio.
Responsibilities
- ,
- ,
- ,
- ,
MANAGE Ongoing Customer Health LEAD recurring business reviews focused on progress insights risks and opportunities for improvement. PARTNER with customers to reinforce alignment to success objectives and value realization. RENEWALS AND EXPANSION IDENTIFY AND QUALIFY cross-sell and upsell opportunities in close partnership with the Sales Executive PROACTIVELY MANAGE retention risk by identifying issues early and supporting mitigation plans SUPPORT SALES EXECUTIVES WITH RENEWALS BY COORDINATING ACTIVITIES AND PROVIDING RELEVANT ACCOUNT INSIGHTS MAINTAIN ACCURATE sales information and customer updates in Salesforce THOUGHT LEADERSHIP BEST PRACTICE SHARING CAPTURE ORGANIZE thought leadership materials TO SUPPORT COMMERCIAL TEAMS IN CUSTOMER MEETINGS AND EVENTS CONTRIBUTE TO IMPROVING INTERNAL PROCESSES PLAYBOOKS KNOWLEDGE SHARING ACROSS THE TEAM
รายละเอียดงาน
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
เข้าถึงตำแหน่งงานระดับสูงทั้งหมดและได้งานในฝันของคุณ
งานที่คล้ายกัน
Customer Success Manager
4 สัปดาห์ที่แล้ว
We are looking for a Customer Success Manager to lead and manage both the Customer Success team (Customer training team) and the Technical Field Service team. · This role is responsible for ensuring merchants are successfully onboarded, supported, and retained through strong proc ...
Customer Success Manager
3 สัปดาห์ที่แล้ว
This full-time position is responsible for ensuring our customers receive the highest level of service and support. · Minimum 3 years' experience in a customer-facing role, preferably within a call centre or customer service environment. · ...
Client Success Manager
1 เดือนที่แล้ว
We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. · Excellent customer management skills with experience in ...
Customer Success Management
3 สัปดาห์ที่แล้ว
As a Customer Success Management (CSM) Specialist to support our Destinations & More portfolio, working closely with customers across the Media and Travel intelligence and broader travel ecosystem. In this role you will play a pivotal role in driving customer adoption value reali ...
Customer Success Manager
4 สัปดาห์ที่แล้ว
We are looking for a Customer Success Manager to lead and manage both the Customer Success team (Customer training team) and the Technical Field Service team. · This role is responsible for ensuring merchants are successfully onboarded, supported, and retained through strong proc ...
Manager, Customer Success
1 เดือนที่แล้ว
This team plays a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. · Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realiza ...
Customer Success Manager
18 ชั่วโมงที่แล้ว
The Customer Success Manager (CSM) is responsible for ensuring the operational and service success of our key accounts across the Asia Pacific and the Middle East region. · ...
Customer Success Manager
1 วันที่แล้ว
We invite you to join us as a Customer Success Manager where you will ensure operational and service success of our key accounts across Asia Pacific and Middle East region. · Serve as main operational contact for assigned hotel groups and key accounts across APAC and/or ME. · ...
Customer Success Management
17 ชั่วโมงที่แล้ว
Customer Success Management (CSM) Specialist I Media & Travel Intelligence. · This role partners closely with Sales Executives to identify growth opportunities and ensure seamless renewals. You will also serve as a trusted advisor to customers guiding them through best practices ...
Customer Success Manager
1 สัปดาห์ที่แล้ว
We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to agentic AI delivery team. · Maintain regular client engagement through business reviews and product training. · Manage change requests and incident responses per SLA, utilizing product and client busi ...
Customer Success Management
3 สัปดาห์ที่แล้ว
+Job Title · As a Customer Success Management (CSM) Specialist to support our Destinations & More portfolio, working closely with customers across the Media, Travel intelligence and broader travel ecosystem. In this role, you will play a pivotal role in driving customer adoption, ...
Customer Success Manager
4 สัปดาห์ที่แล้ว
We are looking for a Customer Success Manager to lead and manage both the Customer Success team (Customer training team) and the Technical Field Service team. · Technical Field Service Management: Oversee Technical Onsite Support operations, including installation, field service ...
Client Success Manager
1 สัปดาห์ที่แล้ว
We are attempting to rid the world's banks of legacy technology through core and payments technology which run natively in the cloud. To achieve this, we need great people working together to build great technology. · ...
Customer Success Manager
2 วันที่แล้ว
The Customer Success Manager is responsible for ensuring the operational and service success of our key accounts across the Asia Pacific and the Middle East region. · ...
Customer Success Manager
2 สัปดาห์ที่แล้ว
We are seeking a dynamic and customer-focused Customer Success Manager (CSM) to agentic AI delivery team. · You'll play an integral role throughout the entire customer lifecycle — from early solutioning and onboarding, to project delivery, and long-term account success. · ...
Customer Success Management
2 สัปดาห์ที่แล้ว
We are seeking a Customer Success Management (CSM) Specialist to support our Destinations & More portfolio. · The CSM will drive customer adoption, value realization and long-term success post-sale. · They will build strong relationships with customers and develop strategic succe ...
Manager, Customer Success
1 เดือนที่แล้ว
This team plays a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. · Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realiza ...
Customer Success Manager
3 สัปดาห์ที่แล้ว
We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, · and motivate our team of Customer Success Specialists. · Team Leadership: Lead and manage a team of customer service representatives, · providing direction, mentorship, and pe ...
Customer Success Manager
4 สัปดาห์ที่แล้ว
We are looking for a Customer Success Manager to lead and manage both the Customer Success team (Customer training team) and the Technical Field Service team. · This role is responsible for ensuring merchants are successfully onboarded, supported, and retained through strong proc ...
Customer Success Manager
17 ชั่วโมงที่แล้ว
· ...