Duty Manager - หาดป่า ตอง
1 เดือนที่แล้ว

Job summary
Process all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes document exceptions Secure payment prior to issuing room key verify/adjust billing Compile and review daily reports/logs/contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types vouchers paid-outs and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations follow all Accounting procedures Notify Loss Prevention/Security of any guest reports of theft Assist management in training evaluating counseling motivating coaching employees serve as a role model first point of contact Guarantee Fair Treatment/Open Door Policy process Develop/maintain positive working relationships support team reach common goals Listen respond appropriately employee concerns Follow company policies procedures report accidents injuries unsafe work conditions manager complete safety training certifications maintain confidentiality proprietary information protect company assets Welcome acknowledge guests anticipate address service needs assist individuals disabilities thank genuine appreciation Speak clear professional language Prepare review written documents accurately completely Answer telephones using etiquette Ensure adherence quality standards Enter locate information using computers POS systems Stand sit or walk extended period time Move lift carry push pull place objects weighing less than equal pounds without assistance Perform reasonable job duties requested Supervisors
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งานที่คล้ายกัน
Duty Manager
5 วันที่แล้ว
A Bachelor's Degree or Diploma in Hospitality Management is standard for mid-to-upscale brands with PMS Proficiency and Front Desk Operations knowledge required. · ...
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5 วันที่แล้ว
Supervise daily operations of Front Desk to ensure seamless check-in/check-out processes. · ...
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6 ชั่วโมงที่แล้ว
A Duty Manager works closely with Guests to greet converse and assist with enquiries especially when VIP Guests long-stay Guests and others are in the hotel lobby. · The Duty Manager occupies the hotel lobby and other public areas particularly at busy times engages Guests in conv ...
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2 สัปดาห์ที่แล้ว
Assist staff with expediting problem payments, follow up with guest regarding satisfaction with guest-related issues, process all payment types such as room charges, cash checks debit or credit set up accurate accounts for each guest upon check-in anticipate sold-out situations a ...
Duty Manager
1 เดือนที่แล้ว
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. · ...
Duty Manager
3 สัปดาห์ที่แล้ว
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. · ...
Duty Manager
1 สัปดาห์ที่แล้ว
Assist staff with expediting problem payments process all guest check-ins by confirming reservations assigning room issuing and activating room key process all payment types such as room charges cash checks debit or credit anticipate sold-out situations and obtain satisfactory al ...
Duty Manager
1 เดือนที่แล้ว
+Job summary · The Duty Manager is responsible for overseeing the daily operations of the hotel during assigned shifts, ensuring exceptional guest service and compliance with hotel policies and standards.+Act as the main point of contact for guests during the shift · ...
Duty Manager
2 สัปดาห์ที่แล้ว
This role assists staff with expediting problem payments, follows up with guests regarding satisfaction issues, · processes guest check-ins by confirming reservations, assigning rooms, and issuing room keys. It also processes payment types such as room charges,cash checks debit o ...
Duty Manager
1 เดือนที่แล้ว
Duty Manager. Supervise and manage staff operations during the assigned shift in accordance with company standards Handle customer service issues and resolve problems professionally Coordinate with relevant airport departments and internal teams Report shift performance and signi ...
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1 เดือนที่แล้ว
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1 เดือนที่แล้ว
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2 สัปดาห์ที่แล้ว
The Outlet Supervisor ensures staff is working together as a team to ensure optimum service and that guest needs are met. They inspect grooming and attire of staff, complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and a ...
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Supervise and coordinate activities of cooks and workers. · ...
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1 เดือนที่แล้ว
We are looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. · ...
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1 เดือนที่แล้ว
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2 สัปดาห์ที่แล้ว
Create recreational activity agendas and advertisements using publishing software. · Clean and maintain recreational equipment and supplies. · Promote a fun and relaxing atmosphere for guests. · Provide information to guests about available recreation facilities and activities. ...
The food and beverage manager oversees all food and beverage operations including culinary restaurant beverage room service operations. · ...