Quality Analyst - Bangkok, Bangkok, Thailand - Teleperformance

A quality analyst collaborates with team members to ensure quality is thoughtfully examined in both processes and technology. They participate at each stage of the software development cycle to integrate quality into solutions. · ...

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· Qualifications · Main Requirements: · Bachelor's degree or equivalent diploma in any discipline · Candidate must be able to work on rotational shift (3 shift / 5 working days) · Minimum 1 years' experience as QA in call center · Must be proficiency in English & Thai in terms o ...

Job summary · About Role: · Monitors evaluates and / or audits a sampling of inbound and/or outbound calls other contact methods including chat email. · Monitors evaluates and / or audits a sampling of inbound and/or outbound calls other contact methods including chat email · Rep ...

· Job Description · Conduct daily monitoring, reviews and assessments, prepare documentation, measure quality performance of moderators · Review track and manage implementation & efficiency of all quality monitoring procedures and systems · Conduct reviews of individual / team c ...

Conduct thorough quality checks on design deliverables ensure accuracy compliance brand guidelines release review designs visual clarity typography alignment color consistency localization quality Thai language content ensure final artwork meets platform specific requirements dig ...

Qualifications · Main Requirements: · Bachelor's degree or equivalent diploma in any discipline · Candidate must be able to work on rotational shift (3 shift / 5 working days) · Minimum 1 years' experienceas QA in call center · Must be proficiency in English & Indonesian in terms ...

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. · ...

This position is offered as · a fixed-term employment contract · and will automatically conclude at the end of the contract period unless renewed. Renewal is subject to business needs and performance under Thailand's labor law. · ...

This position is offered as a fixed-term employment contract and will automatically conclude at the end of the contract period unless renewed. · The work of a Quality Analyst involves ensuring quality is thoughtfully examined in both processes and technology by collaborating wit ...

· Hiring Position: Quality Assurance Analyst (Open to non-Thai candidates) · Working Location: Bangkok, Thailand · Working Condition: · Hybrid working mode with 2 days' work from home per week with flexible working hours · Additional 10 days of work from anywhere per year · Pay ...

This position is offered as a fixed-term employment contract and will automatically conclude at the end of the contract period unless renewed. Renewal is subject to business needs and performance under Thailand's labor law. Woven between all the stages of the delivery process is ...

5+ years of experience in QA with a strong focus on mobile applications. · Expert in mobile test automation tools (Appium, XCUITest, Espresso). · Hands-on experience with performance and accessibility testing for mobile apps. · Familiarity with REST API testing and tools like Pos ...

Purpose Statement:  Aid in ensuring compliance and continual improvement activities for the Plexus Quality Management Systems. · Key Job Accountabilities: · Participate and assist with internal and external audits for applicable market sectors including customer audits/visits, re ...

· Overview · Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA) · Share feedback with the agents on all people related defects (Quality Audits – CC, BC and Cc) and DSATs (Agent Related) · Conduct training and refreshers · Support and mentor new employees ...

Key Responsibilities · Perform data validation, cleansing, and reconciliation activities · Develop and execute SQL queries to analyze and assess data quality · Identify data inconsistencies, duplicates, and missing values · Monitor data quality metrics and prepare regular reports ...

Key Responsibilities: · Analyze customer profiles, payment behavior, and risk levels to create actionable account segments. · Design and implement account assignment rules to allocate accounts to the appropriate team (in-house, outsourced, or hybrid). · Ensure timely and efficien ...

· About the Opportunity: · The Content Moderation QA position aims to ensure the consistent and high-quality execution of content moderation policies, providing feedback to enhance accuracy, minimize errors, and contribute to a positive online environment. · Responsibility: · Re ...

Aid in ensuring compliance and continual improvement activities for the Plexus Quality Management Systems. · ...

We are looking for a Consumer Quality Analyst who is passionate about understanding what consumers are really saying — and turning that feedback into clear stories and actionable insights.In this role, you will analyze consumer feedback across multiple sources such as returns (RM ...