Supervisor, Consumer Quality Analyst - Bangkok City

A quality analyst collaborates with team members to ensure quality is thoughtfully examined in both processes and technology. They participate at each stage of the software development cycle to integrate quality into solutions. · ...

This role is responsible for ensuring and improving the quality performance of moderators and related operations. · ...

Conduct daily monitoring reviews and assessments prepare documentation measure quality performance of moderators Review track and manage implementation & efficiency of all quality monitoring procedures and systems Conduct reviews of individual / team capability to ensure quality ...

Job summary · About Role: · Monitors evaluates and / or audits a sampling of inbound and/or outbound calls other contact methods including chat email. · Monitors evaluates and / or audits a sampling of inbound and/or outbound calls other contact methods including chat email · Rep ...

We are seeking a Quality Analyst to conduct root cause and data analysis, QA evaluations, and provide progress reports. · Bachelor's degree in any discipline. · Minimum 1 year's experience as QA in call center. · Proficiency in English & Cantonese. · ...

Conduct thorough quality checks on design deliverables ensure accuracy compliance brand guidelines release review designs visual clarity typography alignment color consistency localization quality Thai language content ensure final artwork meets platform specific requirements dig ...

This role is responsible for ensuring and improving the quality performance of moderators. · Daily monitoring, reviewing and assessing quality · Documenting findings and analyzing data to identify improvement areas · ...

This position is offered as a fixed-term employment contract and will automatically conclude at the end of the contract period unless renewed. Renewal is subject to business needs and performance under Thailand's labor law. Woven between all the stages of the delivery process is ...

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. · ...

This position is offered as · a fixed-term employment contract · and will automatically conclude at the end of the contract period unless renewed. Renewal is subject to business needs and performance under Thailand's labor law. · ...

We are seeking a highly motivated QA · Analyst to oversee and participate in QA activities, · including designing test plans, · performing testing, · and assisting with Banks UAT for our Corporate Banking solution across multiple countries.Hiring Position: Quality Assurance Anal ...

This position is offered as a fixed-term employment contract and will automatically conclude at the end of the contract period unless renewed. · The work of a Quality Analyst involves ensuring quality is thoughtfully examined in both processes and technology by collaborating wit ...

The candidate will be responsible for conducting evaluations and sharing feedback with agents. They will also conduct training and refreshers, support new employees, and help operations with key metrics performance. · ...

Aid in ensuring compliance and continual improvement activities for the Plexus Quality Management Systems. · ...

Aid in ensuring compliance and continual improvement activities for the Plexus Quality Management Systems. · ...

We are looking for a Consumer Quality Analyst (Voice of Consumer & Insights) Supervisor who is passionate about understanding what consumers are really saying — and turning that feedback into clear stories and actionable insights. · ...

We are looking for a Consumer Quality Analyst (Voice of Consumer & Insights) Supervisor who is passionate about understanding what consumers are really saying — and turning that feedback into clear stories and actionable insights. · In this role, you will analyze consumer feedbac ...

We are looking for a Consumer Quality Analyst who is passionate about understanding what consumers are really saying — and turning that feedback into clear stories and actionable insights.In this role, you will analyze consumer feedback across multiple sources such as returns (RM ...

Job summary · We are looking for a Consumer Quality Analyst (Voice of Consumer & Insights) Supervisor who is passionate about understanding what consumers are really saying — and turning that feedback into clear stories and actionable insights. · ...

This position plays a key role in enhancing operations by connecting the dots between quality assurance, business requirement analysis, and operational excellence. · A Bachelor's degree in Business Administration, Computer Science, Engineering, Information Technology or related f ...

The Quality Assurance & Process Analyst plays a key role in enhancing operations by connecting the dots between quality assurance, business requirement analysis, and operational excellence. · ...