- Oversee daily front office operations, including reception, concierge, and guest services.
- Ensure smooth check-in/check-out processes and maintain high service standards.
- Manage, train, and motivate front office staff to deliver excellent guest experiences.
- Handle guest inquiries, complaints, and special requests with professionalism.
- Coordinate with Housekeeping, Reservations, and other departments to ensure seamless service.
- Monitor room availability, rates, and occupancy in coordination with the Revenue and Sales teams.
- Implement and maintain standard operating procedures (SOPs) for the front office.
- Prepare reports on occupancy, revenue, and guest satisfaction for management review.
- Control departmental budgets, schedules, and resources effectively.
- Ensure compliance with health, safety, and hospitality standards.
- Bachelor's degree in Hospitality Management, Business Administration, or related field.
- Strong command of English (spoken and written); additional languages are a plus.
- Minimum 5 years of front office experience, with at least 2 years in a supervisory role.
- Strong leadership, interpersonal, and problem-solving skills.
- Proficiency in Property Management Systems (PMS) and MS Office applications.
- High level of professionalism, guest-oriented mindset, and ability to handle pressure.
- Strong organizational and multitasking abilities with attention to detail.
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We are looking for an Account Director to lead exciting accounts in our growing Thailand market. · ...
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Job summaryReporting to the Director of Operations, the Administrative Officer will provide administrative support to HR, Finance and functional teams in Thailand. · ...
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At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands lik ...
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We are seeking an experienced and dynamic Sales Manager to join our team. · This role requires a strategic thinker with excellent commercial skills and a proven track record of driving sales growth and managing distribution channels effectively. · The ideal candidate will have a ...
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Description · Essential Duties and Responsibilities – (Key Activities of the role) · • Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. · • Provides functional assistance and direction to all ...
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ABOUT VAYNERX · VaynerX ) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. · ABOUT VA ...
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Thai Union Group PCL · Position: Fresh graduate : Human Resources · Work location: Bangkok / Samut Sakhon / Songkla · The Junior HR Officer will support the Human Resources function by assisting in daily HR operations, recruitment coordination, employee data management, and ...
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This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. · The Industrial Engineering Analyst is responsible for providing s ...
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· Your Mission: · The Brand Coordinator will support Boutique Manager in overseeing boutique, and dealer operations and management. Responsibilities include promptly addressing requests and inquiries to ensure smooth daily operations, managing all administrative tasks within the ...
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· Vice President, Head of Pricing (succession plan for Chief Actuary within 18 months) · Role Purpose: · This is a unique opportunity to join a premier multinational insurance organization and be part of a carefully curated succession plan for our next Chief Actuary. We are loo ...
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· About the Company · VILLACARTE GROUP is a group of companies operating since 2012. We develop and manage premium real estate and hospitality projects in Phuket. Our portfolio includes Layan Green Park, La Vista Villas, Layan Verde, VillaCarte Agency, the proptech project Sabai ...
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Assistant Front Office Manager - Thailand - Central Group
คำอธิบาย
Responsibilities:
Qualifications:
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